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| SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server. |
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#1
04-05-2008, 01:34 PM
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Where can i find my extender key?
I moved my sage server to a new PC and am unable to register my media extender license. My original license was a client license that Sage "converted" to media extender license when they started supporting the MVP.
If i "unregister" the licence key that I have on the old server it says, "The key you entered was not found. If you believe this is incorrect, please contact support at sagetv.com. If I try to register it on the new server it says, "You have entered and invalid or dupicate key. If you believe this is incorrect, please contact support at sagetv.com Support isn't open now. Is it stored anywhere on the server... in a file some where? 
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#2
04-05-2008, 04:28 PM
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The license would have been sent to you via email, so you should see if you still have your old email containing it. Otherewise, you'll need to contact support.
- Andy
__________________
SageTV Open Source v9 is available. - Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1. - Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus - HD Extenders: A) FAQs B) URC MX-700 remote setup Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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