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  #941  
Old 06-12-2008, 05:03 PM
PosterBoy PosterBoy is offline
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And this just in for those still waiting for their HD-PVR, I just got this email from Vincent at Hauppauge:


Thank you for your order for our HD-PVR. As we are sure you are aware, some customers who have received the first allocation of these units have experienced technical issues with the HD-PVR. We are in the process of finalizing the fix for these issues and they will be implemented in the next wave of product shipping to you. We expect to be able to resume shipments by the end of the month.

Last edited by PosterBoy; 06-12-2008 at 06:09 PM.
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  #942  
Old 06-12-2008, 05:52 PM
timnelsonic timnelsonic is offline
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I was just notified that my second unit, which I ordered a few days ago, would ship in early July.
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  #943  
Old 06-12-2008, 06:40 PM
Swagger200 Swagger200 is offline
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Quote:
Originally Posted by Jesse View Post
Very good news. I would, however, like to know if you get smooth playback using Sagetv. I have doubts about whether or not HW acceleration works with H.264 in Sagetv. My primary client will play BD discs and use only 25%-35% of the cpu using Arcsoft TMT. When playing back HDDVR recordings in Sage I see 65%-75% cpu. Something is not right with HW acceleration.

Please let us know how well playback works with Sagetv.

Jesse

Just installed Sage 6.4.3 beta on my client PC - Pentium 4 2.4 2gb RAM Sapphire 2600XT AGP - and no issues, actually playback is better on Sage for two reasons:

a) allows "Aspect Ratio - Fill" which fills up my whole screen as opposed to ArcSoft - letterbox above and below.

b) more stable than Arcsoft seeking through files (avoiding commercials)

Of course, you must install Arcsoft before Sage 6.4.3 beta
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  #944  
Old 06-12-2008, 07:47 PM
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Jesse Jesse is offline
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Quote:
Originally Posted by Swagger200 View Post
Just installed Sage 6.4.3 beta on my client PC - Pentium 4 2.4 2gb RAM Sapphire 2600XT AGP - and no issues, actually playback is better on Sage for two reasons:

a) allows "Aspect Ratio - Fill" which fills up my whole screen as opposed to ArcSoft - letterbox above and below.

b) more stable than Arcsoft seeking through files (avoiding commercials)

Of course, you must install Arcsoft before Sage 6.4.3 beta

This is good news.

I am seeing <10% when playing back an HDPVR recording with TME vs 65%-75% in sage. So my question is why should I have installed Arcsoft before installing 6.4.3. Maybe this is the root of my problem? Can I just do a repair install of 6.4.3?

TIA

Jesse
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  #945  
Old 06-12-2008, 08:07 PM
Swagger200 Swagger200 is offline
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Quote:
Originally Posted by Jesse View Post
This is good news.

I am seeing <10% when playing back an HDPVR recording with TME vs 65%-75% in sage. So my question is why should I have installed Arcsoft before installing 6.4.3. Maybe this is the root of my problem? Can I just do a repair install of 6.4.3?

TIA

Jesse

Sage has to see the Arcsoft decoder as it installs - I would uninstall Sage, install Arcsoft, then re-install Sage
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  #946  
Old 06-12-2008, 11:09 PM
thomaszoo thomaszoo is offline
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I had 6.4.3 installed long before I had the ArcSoft decoders. I installed the HD PVR drivers and then a few days later I installed the ArcSoft decoders. SageTV had no trouble finding them and they do work. But I still prefer the HD100.
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  #947  
Old 06-13-2008, 07:36 AM
bcjenkins bcjenkins is offline
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Quote:
Originally Posted by SHS View Post
The engineers found the problem. Some of the Ambarella chips were from a new batch, and they need a slightly different voltage. This will require a minor
hardware change upgrade.

So if the HD PVR works, then it can be used. If it doesn't work, then it needs
the hardware change upgrade.

I think they're making the changes on the units rigth now and should be ready to ship hopefully soon to anyone who has this problem with over heating give a week or two form today date 6/12/2008.
Is there any utility which can be run that will identify the new chips? I recorded a show last night that looks like it went 50 minutes before quitting. I had to reset the device's power this morning to get it to function again.

Because the window's box is headless, troubleshooting is problematic. It is also under powered for playback as it is a network encoder only.

TIA

B
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  #948  
Old 06-13-2008, 09:53 AM
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Jesse Jesse is offline
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Quote:
Originally Posted by thomaszoo View Post
I had 6.4.3 installed long before I had the ArcSoft decoders. I installed the HD PVR drivers and then a few days later I installed the ArcSoft decoders. SageTV had no trouble finding them and they do work. But I still prefer the HD100.

Hi,

Playback works and sage sees (and apparently uses) the Arcsoft decoder on my system too. The problem I am having is that when using sage for playback I get no DXVA, while I do get DXVA when using the Arcsoft player. Would you be kind enough to check your cpu usage while playing an HDPVR recording with sage and report back?

TIA

Jesse
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HD200 X2
HD300 X1

Last edited by Jesse; 06-13-2008 at 09:55 AM. Reason: typo
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  #949  
Old 06-13-2008, 12:37 PM
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SHS SHS is offline
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Quote:
Originally Posted by bcjenkins View Post
Is there any utility which can be run that will identify the new chips? I recorded a show last night that looks like it went 50 minutes before quitting. I had to reset the device's power this morning to get it to function again.

Because the window's box is headless, troubleshooting is problematic. It is also under powered for playback as it is a network encoder only.

TIA

B
Nope none
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  #950  
Old 06-13-2008, 01:55 PM
thomaszoo thomaszoo is offline
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Quote:
Originally Posted by Jesse View Post
Hi,

Playback works and sage sees (and apparently uses) the Arcsoft decoder on my system too. The problem I am having is that when using sage for playback I get no DXVA, while I do get DXVA when using the Arcsoft player. Would you be kind enough to check your cpu usage while playing an HDPVR recording with sage and report back?

TIA

Jesse
I am seeing around 70% for the HDPVR recordings vs less than 20% from the HDHomeRun. This is on an AMD 400+ (single core) with a 7600GS video card.
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  #951  
Old 06-13-2008, 07:22 PM
CanadianEh CanadianEh is offline
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Quote:
Originally Posted by thomaszoo View Post
I am seeing around 70% for the HDPVR recordings vs less than 20% from the HDHomeRun. This is on an AMD 400+ (single core) with a 7600GS video card.
On an AMD 400+? Well, there's your problem
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  #952  
Old 06-13-2008, 08:20 PM
rschult298 rschult298 is offline
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anybody know of a program to edit out commercials without quality loss.
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  #953  
Old 06-13-2008, 09:27 PM
thomaszoo thomaszoo is offline
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Quote:
Originally Posted by CanadianEh View Post
On an AMD 400+? Well, there's your problem
Lousy, worthless zero!
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  #954  
Old 06-14-2008, 03:21 AM
bcjenkins bcjenkins is offline
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Would anyone care to sum up what a defective unit behaves like? I would like to run as short of a test to make the determination as possible.

TIA

B
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  #955  
Old 06-14-2008, 05:07 AM
paulbeers paulbeers is offline
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Quote:
Originally Posted by PosterBoy View Post
And this just in for those still waiting for their HD-PVR, I just got this email from Vincent at Hauppauge:


Thank you for your order for our HD-PVR. As we are sure you are aware, some customers who have received the first allocation of these units have experienced technical issues with the HD-PVR. We are in the process of finalizing the fix for these issues and they will be implemented in the next wave of product shipping to you. We expect to be able to resume shipments by the end of the month.

Yep. I just placed an order yesterday (I knew it would be a couple weeks, but figured I had better get in line)....and I got this:

Thank you for your online order for the HD-PVR. Due to overwhelming demand, we are backordered on this product until early July. We are doing everything we can to pull this date in sooner and we will certainly ship you order as soon as the units become available.

It's no big deal. I ordered a USB-UIRT from PCAlchemy and it is apparently back ordered until Friday and I still have to get the dish installed....I guess I have some time!
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  #956  
Old 06-14-2008, 06:10 AM
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Jesse Jesse is offline
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Quote:
Originally Posted by thomaszoo View Post
I am seeing around 70% for the HDPVR recordings vs less than 20% from the HDHomeRun. This is on an AMD 400+ (single core) with a 7600GS video card.
Sure looks like you are getting DXVA just fine. I am seeing 65%-75% on a 4600+ X2 with an 8600GTS.

Jesse
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HD200 X2
HD300 X1
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  #957  
Old 06-14-2008, 07:20 AM
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HawgGuy HawgGuy is offline
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Quote:
Originally Posted by bcjenkins View Post
Would anyone care to sum up what a defective unit behaves like? I would like to run as short of a test to make the determination as possible.

TIA

B
Defective units will freeze when capturing from the component inputs after varying amounts of time (usually a few minutes). Power-cycling the HD-PVR unit will restore function for a few more minutes. Time-to-fail can be increased by positional changes (on side). For some, failure can be eliminated by improving cooling (removing cover & fan blowing on circuit board). Does not seem to fail while capturing from front panel compsite/svideo.
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  #958  
Old 06-14-2008, 11:53 AM
MichaelLAX MichaelLAX is offline
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Quote:
Originally Posted by rschult298 View Post
anybody know of a program to edit out commercials without quality loss.
There is a discussion of cutters starting with the response to post 1156:

http://www.avsforum.com/avs-vb/showp...postcount=1156
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  #959  
Old 06-14-2008, 03:18 PM
foolio foolio is offline
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anyone know if hauppauge has enough stock to ship out RMAs immediately or are we stuck waiting till July for RMAs like new orders?

Mine is semi-defective. It'll work on its side with a fan on it. But, I've loss connection to it a few time now.. had to unplug, stop sage service and restart.

I'm willing to keep using it for awhile until they have some more in stock. I don't want to RMA it and be stuck without anything for 1 month
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  #960  
Old 06-14-2008, 05:28 PM
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HawgGuy HawgGuy is offline
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Quote:
Originally Posted by foolio View Post
anyone know if hauppauge has enough stock to ship out RMAs immediately or are we stuck waiting till July for RMAs like new orders?

My RMA was processed immediately. Door-to-door in 1 week (UPS 2nd day from TX to NY)
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