SageService Question

[Goodspike]

As long as I'm asking questions about my new setup:

Yesterday SageService stopped working. It's set to recover (re-start), but there was a Vista message saying it stopped, and that apparently stopped it from re-starting.

My old machine was XP. Was that just a glitch or do I have to turn off some Vista notifications? If so, how?

[Goodspike]

Okay, it happened again today. If SageService doesn't restart under Vista, that takes away about half the reason to use service.

I can't believe I'm the first person to have this happen.

[gplasky]

Are you running the Sage service as the actual Adminstrator ID of the box? If not you may want to try that. Also check your event viewer and find out why the service is stopping. When you ran the Sage install did you right-click and "run as administrator"?

Gerry

[Goodspike]

Originally Posted by gplasky

Are you running the Sage service as the actual Adminstrator ID of the box? If not you may want to try that. Also check your event viewer and find out why the service is stopping. When you ran the Sage install did you right-click and "run as administrator"?

Gerry

No, I didn't right click and "run as administrator." What does that do?

[gplasky]

Originally Posted by Goodspike

No, I didn't right click and "run as administrator." What does that do?

Typically when you launch a program that requires administrative rights in Windows Vista, you are prompted for administrator credentials to continue. Sometimes, programs that were designed for older systems such as Windows XP may not even run or could be limited in functionality if they are not launched with administrator rights. You may want to do that just to be on the safe side and rule out any rights issues.

I never saw the Sage Service just stop in Vista, let alone raise a prompt and not let it recover. I did disable UAC and made sure the service was running as Administrator with a password.

Gerry

[gplasky]

Well...never say never.
Just to bring this up again I had this happen to me 3 times now. I'm running Windows Home Server. Once I woke up and everything had stopped at the extender. I finally went and checked the server and the service had just stopped. I restarted and it ran for a bit. The next time I looked at it, it had stopped. This occurred 3 times in restarting it. I finally restarted the whole server. No errors are turning up in the event viewer. Two nights in a row it has happened around the same time. 10 pm. I have nothing to scheduled to run then. Last night the wife was watching a recording and it just stopped again. took me 2 restarts of the service for it to catch. No errors on screen or in the event log. I am going to enable debug logging but was curious if anyone else has noticed this. Service runs as admin with a password. I have it set to restart.

Gerry

[sic0048]

I have a SageService Question and I don't want to start another thread for it, so OP forgive me for thread crapping, but I think your question has been answered.

Here is mine. If I run SageService, I cannot start the SageIV on my computer. I can use the SageHD extender just fine, but I cannot watch Sage on my computer. When I open the Sage.exe program, it starts to load (the splash screen comes up), but quits without warning.

If I stop the SageService, then I am able to pull up Sage on my computer. I've tried to read the manuals, but I don't see any where that says you cannot use Sage when running the SageService.

Sorry for such a newbee question. I just feel that there is something wrong with my setup. Any suggestions?

Thanks,

EDIT -

OK I looked in the Sage manual again and there has to be an issue with my software setup. Here is a quote from the manual:

Originally Posted by From Sage Manual

Regardless of whether SageTV is configured to run as a service or not (above), starting the user interface portion is always the same: to start SageTV, do one of two things:
- double click on the SageTV icon on your windows desktop
- Goto Start > All Programs > SageTV, and click on SageTV

I know for a fact that this does not work. It only works when I am not in the SageService mode. However, looking at the manual, I found this

when Sage is running in the service mode, it uses the "Sage.Properties" file for it's properties, while the SageTV UI uses the "SageClient.Properties" file for its properties. When not running in service mode, the SageTV UI will get its settings from "sage.properties"

So it sounds like there is something wrong with my SageClient.properties file that is preventing the SageTV UI from completely loading when in service mode. When I stop the service mode, it uses the Sage.Properties file instead which must be OK in my set up.