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  #1  
Old 03-13-2008, 05:07 AM
brettuk brettuk is offline
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SageMC My Videos Menu is Slow/Blank myVideos
Hey,

When scrolling in sageMC every few scrolls I get the loading icon for around maybe 20+ secs before I can continue. This gets extremely annoying to browse through my directories, plus I don't get this problem with the default skin, only with SageMC.

i've just tried reinstalling, but I get the same problem

Any suggestions?
Last edited by brettuk; 03-14-2008 at 06:59 PM.
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  #2  
Old 03-13-2008, 11:12 AM
RobJ RobJ is offline
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Something that *might* help, try increasing the Java max heap size. I don't recall the location of the thread about it.
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  #3  
Old 03-13-2008, 10:39 PM
brettuk brettuk is offline
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Didnt' seem to help I reformatted and everything seemed fine but in the few hours since, its gone again. I wonder if a driver I installed is causing it or something
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  #4  
Old 03-13-2008, 11:37 PM
brettuk brettuk is offline
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Urghhh! This is irritating me loads now, I think my Wiz files were corrupt so i deleted them and started afresh, but then the video folder on MC was black and Sage basically froze. So i uninstalled and wiped the sagetv directory and reinstalled from scratch, and I still get a blank screen in video with SageMC (not with the default skin) What the hell is going on? Trust this to all break just days after I bought it. I'm not happy
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  #5  
Old 03-14-2008, 06:31 PM
brettuk brettuk is offline
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I reformatted again and installed sage and sageMC and it works for a few goes, then I get a blank screen and sage freezes again when going into videos... What's going on? Anyone??
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  #6  
Old 03-14-2008, 07:08 PM
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MeInMaui MeInMaui is offline
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Quote:
Originally Posted by brettuk View Post
I reformatted again and installed sage and sageMC and it works for a few goes, then I get a blank screen and sage freezes again when going into videos... What's going on? Anyone??
The only thing I can suggest is to generate a debug log (instructions linked in flachbar's sig in the main SageMC thread) and post it either here or in the SageMC thread.

Aloha,
Mike
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  #7  
Old 03-14-2008, 07:16 PM
brettuk brettuk is offline
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Hopefully i've done this right...

Seems to be this bit thats the broken bit:

Sat 3/15 0:50:11.366 Launching menu action on net.sf.sageplugins.sagemenu.SageMenu@41f227 to net.sf.sageplugins.sagemenu.InternalScreenMenuItem@14e9851
Sat 3/15 0:50:11.367 About to go to screen Video Library Folder View
Sat 3/15 0:50:11.371 Launching screen Video Library Folder View
Sat 3/15 0:50:11.391 Increased hash Map pool to size=7
Sat 3/15 0:50:11.396 setUI(sage.b1@1983ad7[Video Library Folder View]) histIdx=1 uiHistory=[sage.b1@1b104d7[Dynamic Menu by nielm], sage.b1@1983ad7[Video Library Folder View]]
Sat 3/15 0:50:11.437 setUI(sage.b1@1f93ace[Video Library Folder View]) histIdx=1 uiHistory=[sage.b1@1b104d7[Dynamic Menu by nielm], sage.b1@1f93ace[Video Library Folder View]]
Sat 3/15 0:50:11.491 Increased hash Map pool to size=8
Sat 3/15 0:50:11.518 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of GetThumbnail of java.lang.NegativeArraySizeException for:GetThumbnail(FirstElement)
Sat 3/15 0:50:11.548 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of GetThumbnail of java.lang.NegativeArraySizeException for:GetThumbnail(FirstElement)
Sat 3/15 0:50:12.089 Aborting thumbnail load of MediaFile[id=12395 A[12398,12396,"28.Weeks.Later[2007]DvDrip[Eng]-aXXo/28.Weeks.Later[2007]DvDrip[Eng]-aXXo",0@0109.03:02,96] host=jeremy encodedBy= format=AVI 1:36:50 1012 kbps [#0 Video[MPEG4-Video 25.0 fps 668x352 167:88 progressive]#1 Audio[MP3 48000 Hz 2 channels 128 kbps idx=1]] \\jeremy\Movies\28.Weeks.Later[2007]DvDrip[Eng]-aXXo\28.Weeks.Later[2007]DvDrip[Eng]-aXXo.avi, Seg0[Wed 1/9 3:02:36.890-Wed 1/9 4:39:27.590]] because nothing is displaying it anymore
Sat 3/15 0:50:12.089 Aborting thumbnail load of MediaFile[id=3178 A[3181,3179,"169765_24_0314_0515-0",0@0314.05:15,0] host=jeremy encodedBy= format=MPEG2-PS 0:00:54 0 kbps [#0 Video[MPEG2-Video 25.0 fps 720x576 4:3 interlaced]#1 Audio[MP2 48000 Hz 2 channels 768 kbps MAIN idx=1 id=c0]] S:\SageTV\169765_24_0314_0515-0.mpg, Seg0[Fri 3/14 5:15:39.476-Fri 3/14 5:16:33.572]] because nothing is displaying it anymore
Sat 3/15 0:50:41.403 Enabled SS
Attached Files
File Type: txt sagetvclient_0.txt (68.1 KB, 280 views)
Last edited by brettuk; 03-14-2008 at 07:24 PM.
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  #8  
Old 03-14-2008, 07:31 PM
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technazz technazz is offline
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Try turning off the automatic thumbnail generation. Change your properties files. Shut down Sage and edit.

video_thumbnail_generation=false


You could have trouble generating a video thumbnail on a video.

Technazz
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  #9  
Old 03-14-2008, 07:38 PM
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MeInMaui MeInMaui is offline
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Quote:
Originally Posted by technazz View Post
Try turning off the automatic thumbnail generation. Change your properties files. Shut down Sage and edit.

video_thumbnail_generation=false


You could have trouble generating a video thumbnail on a video.

Technazz
That's just what I was looking up, but I got beat to the punch.
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  #10  
Old 03-14-2008, 08:59 PM
brettuk brettuk is offline
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Hey,

I stopped generating thumbnails and I also changed from UNC paths to local paths, which let me back into the videos menu, but it's still slow sometimes hanging... the error log seems interesting:

Sat 3/15 2:58:10.937 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 2250
Sat 3/15 2:58:11.687 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 3000
Sat 3/15 2:58:12.340 Error accessing image file MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]] of java.io.IOException: Unsupported file type was requested to load
Sat 3/15 2:58:12.642 UI Comp refreshing due to resource load finished of: MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]]
Sat 3/15 2:58:15.515 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 750
Sat 3/15 2:58:16.265 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 1500
Sat 3/15 2:58:17.015 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 2250
Sat 3/15 2:58:17.106 Error accessing image file MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]] of java.io.IOException: Unsupported file type was requested to load
Sat 3/15 2:58:17.765 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 3000
Sat 3/15 2:58:18.515 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 3750
Sat 3/15 2:58:19.265 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 4500
Sat 3/15 2:58:20.015 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 5250
Sat 3/15 2:58:20.765 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 6000
Sat 3/15 2:58:21.037 Error accessing image file MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]] of java.io.IOException: Unsupported file type was requested to load
Sat 3/15 2:58:21.494 An unexpected IO error occured: java.net.ConnectException: Connection timed out: connect
Sat 3/15 2:58:21.496 Error with weather parsing:java.lang.NullPointerException
Sat 3/15 2:58:21.515 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 6750
Sat 3/15 2:58:22.265 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 7500
Sat 3/15 2:58:23.015 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 8250
Sat 3/15 2:58:23.765 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 9000
Sat 3/15 2:58:24.515 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 9750
Sat 3/15 2:58:25.052 Error accessing image file MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]] of java.io.IOException: Unsupported file type was requested to load
Sat 3/15 2:58:25.266 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 10501
Sat 3/15 2:58:26.016 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 11251
Sat 3/15 2:58:26.766 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 12001
Sat 3/15 2:58:27.516 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 12751
Sat 3/15 2:58:28.267 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 13501
Sat 3/15 2:58:29.016 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 14251
Sat 3/15 2:58:29.084 Error accessing image file MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]] of java.io.IOException: Unsupported file type was requested to load
Sat 3/15 2:58:29.086 UI Comp refreshing due to resource load finished of: MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]]
Sat 3/15 2:58:30.925 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 750
Sat 3/15 2:58:31.675 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 1500
Sat 3/15 2:58:32.425 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 2250
Sat 3/15 2:58:33.175 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 3000
Sat 3/15 2:58:33.549 Error accessing image file MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]] of java.io.IOException: Unsupported file type was requested to load
Sat 3/15 2:58:33.549 UI Comp refreshing due to resource load finished of: MediaFile[id=20255 A[20259,20256,"Lake Placid/Lake Placid",0@0824.01:30,5] host=jeremy encodedBy= format=ASF 0:05:17 3702 kbps [#0 Audio[MP2 48000 Hz 2 channels 256 kbps idx=0]#1 Video[MPEG2-Video 25.0 fps 720x576 16:9 6500 kbps interlaced]] D:\Media\Movies\Lake Placid\Lake Placid_BBC THREE_08_04_2007_20_56_10.dvr-ms, Seg0[Fri 8/24 1:30:53.954-Fri 8/24 1:36:11.354]]
Sat 3/15 2:58:33.925 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 3750
Sat 3/15 2:58:34.675 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 4500

Bearing in mind all thumbnails have been turned off in sageclient properties and sage properties (and i've switched UAC off for the moment so no virtual store is involved) it seems its still trying to do it, and thats causing it to hang

Oh and i'm also getting this message a lot:

Sat 3/15 3:04:05.546 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of GetThumbnail of java.lang.NegativeArraySizeException for:GetThumbnail(FirstElement)
Sat 3/15 3:04:05.556 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of GetThumbnail of java.lang.NegativeArraySizeException for:GetThumbnail(FirstElement)
Sat 3/15 3:04:05.565 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of GetThumbnail of java.lang.NegativeArraySizeException for:GetThumbnail(FirstElement)
Last edited by brettuk; 03-14-2008 at 09:03 PM.
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  #11  
Old 03-14-2008, 09:28 PM
brettuk brettuk is offline
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Update: I've put all these folders into one master folder and imported that. This seems to be better as not so many files are on one page at any one time as sage shows the folders... but

I have it setup like this
Stored Videos -
- TV Shows
- DVD rips
- Movies

TV Shows and DVD rips work fine in sage, but Movies is the one which is generating the thumbnail errors shown above. I'm not sure what in this folder is causing sage not to like it, its not massive plus i initially thought it could be because of the fact not all decoders are installed yet, but TV Shows has files which also dont have the decoder installed yet.
The current conclusion I've come up with is... DVR-MS files. The other folders have none, but movies has a few from when I used media center, and lake placid (which was in one of the logs eariler) IS a DVR-MS file (well was, I deleted it to rule it out). I'm going to move all the DVR-MS files out of it and report back...
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  #12  
Old 03-14-2008, 09:32 PM
brettuk brettuk is offline
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Yup its DVR-MS, removed them all and sage is super fast. Damn microsoft eh? Anyway I can fix this? or am I going to be forced to convert them all (none have been recorded from encrypted sources).
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  #13  
Old 03-15-2008, 07:06 PM
gman4nj gman4nj is offline
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I just started having the same problems as listed above.


Here is a snippit from my debug log. I'm assuming this may be the problem...Any advise?

error:java.lang.InternalError: ERROR: RawImages don't autoscale when set!

Quote:
Sat 3/15 21:01:51.396 Creating DX9 texture from compressed resource MediaFile[id=9137395 A[9137398,9137396,"Movies/True Lies",0@0315.09:38,140] host=master encodedBy= format=AVI 2:20:02 899 kbps [#0 Video[MPEG4-Video 23.979143 fps 560x320 7:4 progressive]#1 Audio[MP3 48000 Hz 2 channels 112 kbps idx=1]] E:\Movies\Movies\True Lies.avi, Seg0[Sat 3/15 9:38:37.118-Sat 3/15 11:58:39.718]]
Sat 3/15 21:01:51.396 Creating DirectX9 Texture from file in memory w=1000 h=669
Sat 3/15 21:01:51.396 DX9Renderer NATIVE WARNING (non-FAILURE) line 1119 hr=0x8876086c
Sat 3/15 21:01:51.397 Loading RawImage of size 1000x669 for MediaFile[id=9137395 A[9137398,9137396,"Movies/True Lies",0@0315.09:38,140] host=master encodedBy= format=AVI 2:20:02 899 kbps [#0 Video[MPEG4-Video 23.979143 fps 560x320 7:4 progressive]#1 Audio[MP3 48000 Hz 2 channels 112 kbps idx=1]] E:\Movies\Movies\True Lies.avi, Seg0[Sat 3/15 9:38:37.118-Sat 3/15 11:58:39.718]]
Sat 3/15 21:01:51.397 Loading 0x0 image from file E:\Movies\Movies\True Lies.jpg
Sat 3/15 21:01:51.398 Active Render had an error:java.lang.InternalError: ERROR: RawImages don't autoscale when set!
Sat 3/15 21:01:51.398 java.lang.InternalError: ERROR: RawImages don't autoscale when set!
Sat 3/15 21:01:51.398 at sage.cr.a(Unknown Source)
Sat 3/15 21:01:51.398 at sage.cr.az(Unknown Source)
Sat 3/15 21:01:51.398 at sage.DirectX9SageRenderer.a(Unknown Source)
Sat 3/15 21:01:51.398 at sage.cr.for(Unknown Source)
Sat 3/15 21:01:51.398 at sage.DirectX9SageRenderer.if(Unknown Source)
Sat 3/15 21:01:51.398 at sage.bn.for(Unknown Source)
Sat 3/15 21:01:51.399 at sage.bn.run(Unknown Source)
Sat 3/15 21:01:51.399 at java.lang.Thread.run(Unknown Source)
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  #14  
Old 03-18-2008, 05:33 PM
gman4nj gman4nj is offline
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Should I bump this or start my own thread?
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  #15  
Old 03-21-2008, 07:02 PM
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technazz technazz is offline
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Try removing True Lies.avi shut down sage and go back into Sage. See if you still have the problem
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  #16  
Old 03-21-2008, 11:28 PM
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evilpenguin evilpenguin is offline
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FWIW, I was having some really big Video Library speed issues until I deleted all of my folder.jpg's and then everything got snappy again.
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  #17  
Old 03-22-2008, 11:42 AM
gman4nj gman4nj is offline
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Quote:
Originally Posted by evilpenguin View Post
FWIW, I was having some really big Video Library speed issues until I deleted all of my folder.jpg's and then everything got snappy again.

hmmm.. My library has about 400 movies, by deleting all the folder.jpg's, are you still using thumbnails
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  #18  
Old 03-22-2008, 11:45 AM
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evilpenguin evilpenguin is offline
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Yeah, now I just use the auto-generated thumbnails. Its a small price to pay to be able to press a button and not have to wait a minute for it to do something
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  #19  
Old 03-23-2008, 12:27 PM
gman4nj gman4nj is offline
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Quote:
Originally Posted by evilpenguin View Post
Yeah, now I just use the auto-generated thumbnails. Its a small price to pay to be able to press a button and not have to wait a minute for it to do something
So I guess this is a known unsupportable issue.

How do people deal with large video libraries and cover art?
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  #20  
Old 03-23-2008, 12:56 PM
jaminben jaminben is offline
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Quote:
Originally Posted by gman4nj View Post
So I guess this is a known unsupportable issue.

How do people deal with large video libraries and cover art?
I have 400+ movies and dont have this problem, so far.
I have five 500GB HDD with one folder in each HDD. Each HDD & folder is named Movies 1 upto Movies 5 for each HDD, within that folder is the films and the cover art. The cover art is named exactly the same as the movie, so I dont need to use folder.jpeg. I also dont allow the cover art disc size to go above 35k by editing each image with photoshop.

Hopefully by reducing the size of the cover art this will allow me to keep adding movies for a while yet.
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