SageTV "No Video" after upgrading HDHR and SageTV

[nkd]

Hello all,

I am hoping that someone can help. I have opened a trouble ticket with the HDHomerun folks and I am told that they are working with Sage to fix this issue but I am hoping to bootstrap this process. I have been down for over a week now.

So the long story goes as follows..

Over a week ago I noticed that all my HD recordings had major stuttering with poor audio after working perfectly all summer. Hoping to solve this I upgraded HDHR's firmware and software as well as SageTV to their respective latest versions.

Since then I have not been able to get my system to work. All I get from SageTV is that there was no signal. To date I have done the following (after reading the various forums)

1. Completely uninstalled SageTV (both client and server) and HDHR
2. re-installed everything from scratch
3. Re did the setup for channels etc
4. Re-setup capture devices in sage (the HDHR devices show up just fine)
5. Re-mapped the channel #'s as per the new scan using just the first # (2 through 9)

But no Joy .. I then

1. Shut down all sage executables
2. deleted all lines containing mmc/encoders from my sage.properties files
3. added debug_logging=TRUE to the properties files
4. launched sage

I noticed that all my encoders were removed so I went ahead and started the to set up the tuners as per instructions found at http://www.silicondust.com/wiki/hdho...s/sagetv_cable

Unfortunately I cannot get beyond step 3 as sage never returns from the preview step. Choosing "Digital TV Tuner" again makes no difference.

See attached 1-3.bmp

I see the following errors in the log file (full file is attached)

Sun 10/14 19:50:29.530 Setup ATSC BDATuningSpace
Sun 10/14 19:50:29.531 Failed to creat ATSC TuningSpace instance
? `Sun 10/14 19:50:29.531 Couldn't initial ATSC TuningSpace
Sun 10/14 19:50:29.531 Exception from line: 2256
Sun 10/14 19:50:29.532 Built:sage.EncodingException: ERROR (-4,0x80040154): There was an problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.
Sun 10/14 19:50:29.532 LoadTuneTable ATSC
Sun 10/14 19:50:29.532 Failed loading frq file Silicondust HDHomeRun Tuner 101294B9-1-0-ATSC.frq
Sun 10/14 19:50:29.535 DONE: autotune0 hr=0x0
Sun 10/14 19:50:29.536 Sending hook to client for MediaPlayerError args=[Capture, ERROR (-4,0x80040154): There was an problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.]
Sun 10/14 19:50:29.781 Scheduler awoken
Sun 10/14 19:50:29.781 Scheduler.updateSchedule() called time=Sun 10/14 19:50:29.781 manual=[] schedules={} scheduleRandSize=0

Any one seen this?

Thanks for your help

[Conejo]

What OS version are you using (XP SP2, Vista, Mac, Linux)
Are you running as a Full Administrator?
Have you tried temporarily disabling your PC firewall software?

I'm assuming that you are using the SETUP programs only on your Server box, that you can view channels using the HDHR Setup Program in the channel editor section.


Note: As you've noticed, the SiliconDust setup has changed from connecting as a Network Encoder to utilizing Microsoft's Broadcast Driver Architecture. You may need to make additional exceptions to your Windows Firewall to allow Program or Port access, expecially "SageTV Service.exe" if you run your server in service mode (background).

[nkd]

I am using XP on both my server and client and all firewalls are disabled. And yes I have gone through the new setup for HDHR

[Conejo]

Failed loading frq file Silicondust HDHomeRun Tuner 101294B9-1-0-ATSC.frq

I find this error strange. Do you have .scn entries in your SageTV/SageTV directory for each HDHR tuner? ("Silicondust HDHomeRun Tuner 101294B9-0-0-ATSC.scn" and "Silicondust HDHomeRun Tuner 101294B9-1-0-ATSC.scn")

[Conejo]

Can you also, using the HDHomerun Config (GUI) app [Upgrade tab], verify what firmware version you have loaded. I've noticed that the setup program doesn't always upgrade the firmware to the latest for some reason.

[nkd]

I am 100% certain that I have . scn in my SageTV dir. I will have to check on the name though when I get home tonight. These were created by HDHR automatically.

The HDHR software version is 20071015 and firmware version is 20071015, I upgraded these 2 days ago

[Conejo]

nkd, As a test I downloaded and updated my setup to the x86_20071015 drivers and firmware, adding a couple of Music Choice audio channels and configured SageTV. The latest drivers work fine and no issues adding the music channels, though I may need time to recover from listening to 80s soft rock. <Ugh>

I also went into Setup Video Sources and did a 'channel scan' (alternative setup method) to see if SageTV will pick up the files from the HDHR setup program (This is where the two .scn files come into play, otherwise they're not used).
The 'channel scan' found the 23 channels I selected in the HDHR setup program and presented them to me in their xx-yy logical channel and the xx-yy-zz physical format (that's why I don't like channel scan -- and this process is no longer recommended). The VIEW button successfully tunes the channel and delivers the video, audio and signal strength without issue.

Normally you'd skip this scan process and just remap the Physical channels to the xx channels you created in the HDHR Setup app and be able to click the view button to test but from what you've said it sounds as if your setup isn't even working even at this point, so it looks like it may be an issue with a SageTV misconfiguration, bad files, bad BDA driver install, or problems finding the .xml remap file necessary to connect with your HDHR.

You've probably done this upteen times already, but I'd suggest redownloading the HDHR Setup from Silicon Dust, and with SageTV shut down run the setup and in the Support Tab click reinstall the Windows BDA components.

Make sure that no Firewall is running and that any Antivirus app is disabled (Norton AV has elements that sometimes blocks TCP/UDP traffic).

While the HDHR Setup program is still running, verify that you can view a couple of the selected channels.

Launch SageTV on the Server and configure your tuners in "Setup Video Sources". Once you've remapped with a physical channel then test it using the VIEW button.

If this process isn't successful then the issue is probably more complicated and it might be easier to delete and reinstall SageTV, or reinstall XP and SageTV.

I'll let others chime in here to see if they have any other suggestions before you need to head off on that route.

[mayamaniac]

I'm having similar problems, but my SageTV actually tunes one channel only, the rest I get no signal. I'm thinking of reporting it to tech support also, but please post if you have this figure this out.

[Conejo]

nkd is currently troubleshooting this with Jafa on the Silicon Dust board.

[nkd]

Thanks for your experiments Conejo ... I will try a complete re-install of Sage and HDHR again, but I suspect I am looking at a re-install of XP and starting fresh. Fortunately this machine is a server so other then SageTV and HDHR I only have couple more apps

[Conejo]

I didn't know you had two Ethernet ports running. Though you said it didn't make a difference, I'd recommend you put the HDHR on the same LAN as your internet connection for testing.

I just recently popped in a second NIC to reduce traffic collisions from my HDHR and it took a while for me to get the setup 'right'. One of my issues is my stubborness and ilk of letting a device time-out and Auto-IP.

Luckily the folks at Silicon Dust have written the two-NIC setup to work pretty much automagically, and it does work if I keep my fingers out of it. I wasted two hours being stubborn. <mantra>Just let it time-out, relax, don't worry about it, it's not my concern...</mantra>

I hope JAFA can give you some feedback.

[nkd]

got it ... thanks for the heads up

[nkd]

Sooooooo!!!!

This has been a very disappointing day
As expected I had to re-install XP; twice

The first time around Sage would crash every time I tried to setup HDHR capture device. Thinking that this could be because I had stripped down XP with nlite I reinstalled full blown XP again. But I still get the crash. I see that Java is creating a crash log (attached) with the following in the header

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x050b55f9, pid=2920, tid=2988
#
# Java VM: Java HotSpot(TM) Client VM (1.6.0_03-b05 mixed mode, sharing)
# Problematic frame:
# C [DShowCapture.dll+0x155f9]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp

The first time around I did try to use the "new" DShowCapture.dll posted on the forums with no luck

Somebody, please help

[Conejo]

Yuck.

For TESTING, try each of these (Close and restart SageTV on each test)
(1) Use the original 'DShowCapture.dll' that comes with the SageTV installer
(2) SageTV has 'Full Screen Exclusive: Disabled' (Detailed_Setup>Advanced)
(3) SageTV has 'Video Renderer: Overlay', 'MPEG2 Video Decoder Filter: SageTV MPEG Video Decoder' (Detailed_Setup>Video/Audio)
(4) Try downloading the latest version of Microsoft Directx9

[nkd]

No joy my friend ...I certainly appreciate all your help

I have atached the logs for Sage as well as Java with the original dll as well as the new one. In the sage log (for both) I see the following at the end

Sat 10/20 19:50:40.776 BDA capture is found on location:Silicondust HDHomeRun Tuner 101294B9-1 for Silicondust HDHomeRun Tuner 101294B9-1-0 (@device:sw:{FD0A5AF4-B41D-11D2-9C95-00C04F7971E0}\Silicondust HDHomeRun Tuner 101294B9-1) (it's a BDA only).
Sat 10/20 19:50:40.777 Add BDA filters (capture:@device:sw:{FD0A5AF4-B41D-11D2-9C95-00C04F7971E0}\Silicondust HDHomeRun Tuner 101294B9-1) for device=Silicondust HDHomeRun Tuner 101294B9-1
Sat 10/20 19:50:40.777 Not specify TV type (Network type), to search matching one.
Sat 10/20 19:50:41.798 AddFilterByName: Failed to create System Device Enumerator
*Sat 10/20 19:50:41.798 Can not load BDA MPEG2 Transport Information Filter
Sat 10/20 19:50:41.798 Exception from line: 1141
Sat 10/20 19:50:41.799 Built:sage.EncodingException: ERROR (-4,0x80004005): There was an problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.
Sat 10/20 19:50:41.800 Setting up MMC video for recording new show & tuning channel conn=Silicondust HDHomeRun Tuner 101294B9-1 Digital TV Tuner
Sat 10/20 19:50:41.800 Using quality setting "Fair" for recording
Sat 10/20 19:50:41.801 MediaFile startSegment enc=Silicondust HDHomeRun Tuner 101294B9-1 MediaFile[id=8665924 FA[BAD AIRING] host=server1 encodedBy=Silicondust HDHomeRun Tuner 101294B9-1 Digital TV Tuner format=MPEG2-PS 0:00:00 0 kbps [] \\server1\sage1\SilicondustHDHomeRunTuner101294B91DigitalTVTuner-0.mpgbuf, Seg0[Sat 10/20 19:47:00.485-Wed 12/31 16:00:00.000]]
Sat 10/20 19:50:41.802 processOptionsMenu optionsMenu=default:null|OptionsMenu:ErrorMessage
Sat 10/20 19:50:41.893 ImageUtils creating scaled masked copy width=442 height=159 option=[Ljava.awt.Insets;@1ce487b BufferedImage@1f49401: type = 2 DirectColorModel: rmask=ff0000 gmask=ff00 bmask=ff amask=ff000000 IntegerInterleavedRaster: width = 595 height = 186 #Bands = 4 xOff = 0 yOff = 0 dataOffset[0] 0
Sat 10/20 19:50:41.907 ImageUtils creating scaled masked copy width=385 height=36 option=[Ljava.awt.Insets;@1ac8210 BufferedImage@146b158: type = 2 DirectColorModel: rmask=ff0000 gmask=ff00 bmask=ff amask=ff000000 IntegerInterleavedRaster: width = 248 height = 43 #Bands = 4 xOff = 0 yOff = 0 dataOffset[0] 0
Sat 10/20 19:50:41.912 ImageUtils creating scaled masked copy width=385 height=36 option=[Ljava.awt.Insets;@150c800 BufferedImage@1a7553: type = 2 DirectColorModel: rmask=ff0000 gmask=ff00 bmask=ff amask=ff000000 IntegerInterleavedRaster: width = 248 height = 43 #Bands = 4 xOff = 0 yOff = 0 dataOffset[0] 0
Sat 10/20 19:50:41.938 Seeker channel string=
Sat 10/20 19:50:41.940 Set encoding property failed capInfo is null
Sat 10/20 19:50:41.941 setupEncoding0 called failed (CapInfo is NULL)

[nkd]

oops!! forgot yo attach the files

[mayamaniac]

just a thought, when you reinstalled XP and SageTV, did you reimport your wiz.bin and sage.properites files back into it or completely start from scratch? Also, does the HDHR work in VLC?

[nkd]

No I started from scratch ...

And yes HDHR works just fine using VLC

[nkd]

SUCCESS!!!!

I re-loaded the BDA drivers in HDHR and no more crashing ... Wonder it that all I had to do with my first XP install

This setup is highly sensitive