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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 02-01-2007, 07:20 AM
MacDaddy MacDaddy is offline
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Need wisdom for sick WinTV PVR150

I have a Sage system with 3 capture cards that have worked well for 18+ months. Two are WinTV PVR 150s and one is the AVerTVHD A180. I noticed this morning that when I jumped to LiveTV on one of the WinTV cards, the channel was blocky, very low PQ. I thought my cable had issues. Verified off STB tuner that cable service was still good. I went in to the Sage Setup Video Sources menu and exercised the channels for the different capture cards. One was hitting everything, the other would get an occasional channel, but mostly was just blocky grey static.

Does anyone know of a diagnostic tool or technique that I can run against the sick card to help me understand the failure? Might be PLL drift for the tuning circuit, in which case this thing becomes a paper weight. But if I can isolate something I can fix, I would love to rescue this card.

System information shows one card is "Hauppauge WinTV PVR PCI II (Encoder)" and the other is "Hauppauge WinTV PVR PCI II (Encoder-16)" if that helps. Still don't know which card is sick, but will get that tonight after work when I can crack the case.

Thanks in advance for any advice or counsel.
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Frankentivo: iStar D-380HB, SuperMicro X107-F-O, Xeon 1270v3 CPU, Kingston 8 GB 1600MHz DDRR3L x 4
Tuners: 4 x HDHR OTA, 4 x HDHR3 OTA, 3 x HDHR Prime
UnRAID Pro: 1 x Samsung 500GB Cache, 5 x WD Red 4TB (1 Parity, 4 Data)
Extenders: 2 x HD-200, 1 x HD-300 on Atlona PRO3HD66m
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  #2  
Old 02-01-2007, 10:30 AM
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Opus4 Opus4 is offline
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I would contact Hauppauge tech support. If the card has failed, they might even replace it.

- Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
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  #3  
Old 02-01-2007, 09:55 PM
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Ted@TNT Ted@TNT is offline
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Hauppauge is good about this, but you might try installing in another PC just to test. I had a 250 "go bad" only to revive itself after uninstalling and reinstalling a bit of software and drivers.
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  #4  
Old 02-02-2007, 11:39 AM
MacDaddy MacDaddy is offline
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Thanks for tips. I've got an email off to Tech support. I'll be putting a 3.4GHz in this weekend and will shuffle the "bad" card to another box.
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Frankentivo: iStar D-380HB, SuperMicro X107-F-O, Xeon 1270v3 CPU, Kingston 8 GB 1600MHz DDRR3L x 4
Tuners: 4 x HDHR OTA, 4 x HDHR3 OTA, 3 x HDHR Prime
UnRAID Pro: 1 x Samsung 500GB Cache, 5 x WD Red 4TB (1 Parity, 4 Data)
Extenders: 2 x HD-200, 1 x HD-300 on Atlona PRO3HD66m
Sage: V9.0.14.567 with OpenDCT on unRaid docker, Gemstone, BMT, Web UI, PlayOn, TiSage
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