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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 01-09-2007, 07:05 PM
bmcraig bmcraig is offline
Sage Advanced User
 
Join Date: May 2006
Posts: 75
SageTV 6 crash issue

I currently have SageTV5 on one computer. I have a new computer and plan to run everything on it and get client for the others (including the one that currently runs SageTV5). So, I just downloaded Ver. 6 for the new computer. In set up, it recognizes the Vbox OTA ( BiC951) card I have. But when I click in it as met selected video device, the following happens: it tells me to wait for the preview and within about three seconds, Sage just vanishes. It is gone. I restart Sage and the same thing happens. Any suggestions?

I am going to try restarting the computer. Maybe that will do the trick.

Brent Craig
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  #2  
Old 01-09-2007, 09:57 PM
bmcraig bmcraig is offline
Sage Advanced User
 
Join Date: May 2006
Posts: 75
Same thing happens after I rebooted the computer.

Brent

Quote:
Originally Posted by bmcraig
I currently have SageTV5 on one computer. I have a new computer and plan to run everything on it and get client for the others (including the one that currently runs SageTV5). So, I just downloaded Ver. 6 for the new computer. In set up, it recognizes the Vbox OTA ( BiC951) card I have. But when I click in it as met selected video device, the following happens: it tells me to wait for the preview and within about three seconds, Sage just vanishes. It is gone. I restart Sage and the same thing happens. Any suggestions?

I am going to try restarting the computer. Maybe that will do the trick.

Brent Craig
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  #3  
Old 01-09-2007, 11:38 PM
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Opus4 Opus4 is offline
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Join Date: Sep 2003
Location: NJ
Posts: 19,624
For others to offer a suggestion: list the hardware in the new PC, including the motherboard. Try configuring it to use a different video renderer and/or decoder before configuring the card. Are the drivers for the tuner & video card up to date? DirectX up to date?

You can also enable debug logging & send it to SageTV support, if needed.

- Andy
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