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SageTV Beta Test Software Discussion related to BETA Releases of the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. regarding SageTV Beta Releases should be posted here.

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  #1  
Old 12-11-2006, 10:54 PM
jredwine2857 jredwine2857 is offline
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Reboot necessary to gain control of d11 via serial/usb

I have 4 d11-300's using USB/serial to control. I am finding that about once per week I have to reboot the Sage server to gain control back of my d11's. It seems to be a different receiver every time. Basically when I go to change a channel, Sage will show it is on MTV say when the STB is still tuned to NFL network. (not that I mind...NFL net is my favorite channel, but my wife gets aggravated.) Hmmm...maybe it's just a bug Sage wrote specifially for me.
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  #2  
Old 12-20-2006, 11:21 AM
AtomicPenguin AtomicPenguin is offline
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Exclamation

Did you get this resolved by chance? I just wanted to say that I am also seeing something similar. At first I tried restarting the DirecTV box but that didn't help. I then closed SageTV and started it up again (PC was not rebooted). It started working again.

I'm guessing this has happened 2 or 3 times at this point. I've been using the cable since late October if I remember correctly. This happened with v5.x also. Are channel changes recorded in the SageTV log?
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  #3  
Old 12-20-2006, 12:18 PM
BBCritical BBCritical is offline
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Do either of you use the NFL Sunday ticket by chance for DirectTV?
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  #4  
Old 12-20-2006, 01:01 PM
AtomicPenguin AtomicPenguin is offline
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Quote:
Originally Posted by BBCritical
Do either of you use the NFL Sunday ticket by chance for DirectTV?
Not here.
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  #5  
Old 12-20-2006, 02:29 PM
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gplasky gplasky is offline
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Make sure to upgrade to the final version. No more beta. If the issue still exists then contact support with the issue along with a debug log. Consult the FAQ on how to create the debug log.

Gerry
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  #6  
Old 12-20-2006, 02:59 PM
AtomicPenguin AtomicPenguin is offline
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I was running the final as soon as it was released. I'm also familiar with generating the debug log so I guess I'll give that route a try. I'll just have to leave it on (debug log) until the problem crops up again. I realize that this is the beta section but the original thread was created here so that's why I figured I'd respond to it.

Thanks for the input.
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  #7  
Old 12-20-2006, 03:22 PM
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gplasky gplasky is offline
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Quote:
Originally Posted by AtomicPenguin
I was running the final as soon as it was released. I'm also familiar with generating the debug log so I guess I'll give that route a try. I'll just have to leave it on (debug log) until the problem crops up again. I realize that this is the beta section but the original thread was created here so that's why I figured I'd respond to it.

Thanks for the input.
Good to follow the thread. I just wanted to make sure it made its way to support.

Gerry
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