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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 11-21-2006, 10:38 PM
gotuitdan gotuitdan is offline
Sage Advanced User
 
Join Date: Apr 2004
Posts: 105
Java Error? "unexpected error" "exception_access_violation"

Hi,

I've been running a rock solid Sage system for over 2 years, and it's suddenly gone nutty on me. The first video upon running normally plays, but subsequent videos will fail with Error(-4,0x0) playback errors. After a couple of those erros, Sage will simply quit, suddenly disappearing from the screen and the task manager. This is on the server, whether or not my client system is running or not. See the pasted error logs for the error. I do believe Java may have updated, and I did update comskip (although I also tried rolling it back). I have no idea what is causing this.

Please help!

Thanks,
Dan.
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File Type: txt hs_err_pid2372.txt (12.6 KB, 291 views)
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  #2  
Old 11-21-2006, 10:49 PM
Opus4's Avatar
Opus4 Opus4 is offline
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Join Date: Sep 2003
Location: NJ
Posts: 19,624
You can turn on debug logging to get more info that SageTV tech support might be able to use to see what the problem is.

You said it had been running fine for quite some time, so check anything that has changed on the system. Since java was updated, try going back to the version you were using before. See if there is a problem with the tuner by trying to play the video in another program. (Tuners can go bad too.)

- Andy
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