sage.playbackexception:error (-4,0x80040217)

[mkwiatk]

Does someone have a clue as to what could be causing this error message?

Just installed Hauppauge 500 card and Sage is giving me this message when trying to record.

Thanks in advance

[geogecko]

Originally Posted by mkwiatk

Does someone have a clue as to what could be causing this error message?

Just installed Hauppauge 500 card and Sage is giving me this message when trying to record.

Thanks in advance

Have you rebooted recently? Just doing that will sometimes fix the issue.

[mkwiatk]

It seems that's all I have been able to do... I did get the 500 card to work with WINTV 2000 and I am watching TV

I am going to savor the minor success and try SAGE tommorrow night.

Thanks for the response.

[mike1961]

Hello - go into Detailed Setup, Video/Audio and on the right set your Video Renderer and Audio Renderer to "DEFAULT"

Mike

[sdsteve6]

I had the same error and after many hours of searching, I gave up and finally just went to the "Detailed Setup" menu in the app and under the Video / Audio tab I changed the Video Renderer to Default. That fixed it for me.

[scat]

Just for future reference.

There was an error in Playback. Details:
sage.PlaybackException: ERROR (-4,0x80040217): There was a problem
rendering the video portion of the content for playback.

Where I found a reference to what this means:
http://forums.freytechnologies.com/f...97&postcount=3
Thanks nielm
but Microsoft has restructured the site, so it took some searching and I found the error codes
listed here: DirectShow Reference - Error and Success Codes

And the one we see most is:
sage.PlaybackException: ERROR (-4,0x80040217):

as Quoted by Nielm

0x80040217 == 'CANNOT CONNECT'
Basically Sage could not get the decoder to connect to the renderer...

Some decoders don't like rendering to VMR9 (IIRC PowerDVD XP V4 is one of them)

Some grafics cards only have hardware MPEG2 accelleration for Overlay or VMR7 renderer, so if the decoder has hardware acelleration enabled, you will not only be able to render to VMR9.

Some decoders only support certain Mpeg DXVA modes...

Some Graphics card drivers (mine) have bugs which means that sometimes connections are refused and you need to reboot or restart Sage to fix it.

So as always... the answer is 'it depends' on your Sage settings, decoder settings, hardware etc...

to find and error code by Sage just search for the Bold part
of the error number in the link I provided, the error numbers are on the right side of web page.

So for this error:
sage.PlaybackException: ERROR (-4,0x80040217)
you would search for: 0x80040217 on the web page
I had found that link before and didn't save the reference but now I have, and can look up any error now.

Scat

[davephan]

Originally Posted by mkwiatk

Does someone have a clue as to what could be causing this error message?

Just installed Hauppauge 500 card and Sage is giving me this message when trying to record.

Thanks in advance

What kind of video card do you have in your computer? My system was working great until I tried swapping out my GeoForce 8500GT120 video card for a cheap Matrox card that would barely do 32-bit color. With the 'low-end' video card, I got lots of sage.playbackexception errors on my tuner cards (using extenders), which were working good previously.

I switched back to the GeoForce 8500GT120 video card, and the tuners worked again, eliminating the sage.playbackexception errors.

Dave

[dragon]

I didn't have this error until I upgraded from SageTV v5.02 to v6.6.2 last weekend.

I've got Hauppauge PVR-250's and a PVR-150 in my old XP-based AMD XP 2500+ system.

This thread gave me the hint I needed -- I changed from Video Renderer=Overlay to Video Renderer=Default and changed MPEG2 Video Decoder Filter from Default to "Intervideo NonCSS Video Decoder for Hauppauge" had been using before the upgrade.

Looks like I'm back to normal now - but impatiently waiting for Win7 so I can build my replacement HTPC by replacing motherboard, memory, cpu, tuners (need PCI-E slots), and video.

[dragon]

Originally Posted by dragon

Looks like I'm back to normal now - but impatiently waiting for Win7 so I can build my replacement HTPC by replacing motherboard, memory, cpu, tuners (need PCI-E slots), and video.

Nope, not back to normal yet. Still getting occasional blackscreens instead of video. Stop SageTV, restart SageTV and all is ok for a couple days more.

I think it's time to upgrade to a newer video card. My current one is 5yrs old.