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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 05-27-2006, 05:42 PM
mjl's Avatar
mjl mjl is offline
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Join Date: May 2006
Location: Mackinaw City, Michigan USA
Posts: 1
Loss of remote control capability in a 1X-PVR350 & 3X-PVR150 DVR system

For this question:
1. SageTVService.exe is running as a service
2. SageTV.exe is running as an application which starts with windows.
3. IR.exe by Hauppauge is running as a service.
4. Sage v5.0.2
5. Windows XP Home Edition SP2, with lastest updates as of 05-25-06.

I Install a PVR350 along with three PVR150 tuners. All four sources are added and configured for receiving broadcast television by antenna with the onboard tuners switching channels as required. Sage does not enable use of the PVR350's IR receiver to allow control of movie playback.

I go to Windows XP device manager and disable all three PVR150 tuners without rebooting, until I disable the last of the three PVR150 tuners. The machine is then rebooted.

Sage gives me control of the PVR350 through the PVR350's IR receiver. I re-enable all three PVR150s in the Windows device manager. At this point Sage won't allow me to control playback of my movie with the PVR350's IR receiver any longer.

I reboot the machine. Sage still won't allow allow control of movie playback with the PVR350's IR receiver.

I want to be able to control playback of my movies through the PVR350's IR receiver with all three PVR150 cards installed. What am I doing wrong?

Thanks in advance!

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Old 05-27-2006, 06:29 PM
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Opus4 Opus4 is offline
Join Date: Sep 2003
Location: NJ
Posts: 19,624
This has nothing to do with SageTV's ability to 'use' the Hauppauge remote, since it doesn't control the IR receiver at all; it is a matter between the Hauppauge remote software & the drivers for the tuner cards. If the 150s have IR ports, then you can try plugging the IR cable into the various cards until you find the one that the Hauppauge IR software is using.

If the 150s are MCE versions and have no IR port, the you are suffering from the Hauppauge drivers not being able to distinguish between cards that have an IR port & those that don't. In your case, it would be trying to use a card that has no IR port.

There might be some work-arounds you could use near the end of this discussion.

- Andy
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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Old 05-27-2006, 09:16 PM
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Wheemer Wheemer is offline
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Join Date: Dec 2004
Location: Deer Lake, NL, Canada
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This poll really has nothing to do with your post.
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