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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 05-25-2006, 07:21 PM
ggshubin ggshubin is offline
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Newbie is having strange problems with STV

Hello,

I am new to SageTV and have downloaded and installed the trial version. After going through the initial set up process, I started poking around and found three issues that I can't seem to resolve though looking at the help files or from going through the forums.

First Problem: The TV schedule will no come online. I go to where the guide should be and all i see is a blank screen with no channels or listings of any sort. Just a black box with a bar running down the middle denoting the time in 30 minute increments. How do I set this up? Shouldn't it all download automatically?

Second Problem: I get a wierd video playback error when I try to play any of my mp3 or wma files. The specific error is "sage.PlaybackException: ERROR (-4,0x80040256): There was a problem rendering the video portion of the content for playback."

Third Problem: I don't understand how to import a ripped DVD. I've copied a DVD using DVD Shrink to my HD. All of the VOBs, IFOs and the file structure is intact and is sitting using F:\media\dvdtitle\VIDEO_TS as the structure. When I go to the Media Center Import Directories setting and add a directory listing to F:\media\dvdtitle\VIDEO_TS, all I get in the Imported Videos section is a list of all of the VOBs, ISO, and even a VIDEO_TS listing. All I want is one title per ripped DVD, how hard is that?

Also with this in mind. Do I have to indivually select any and all sub-directories to import media. Because I have a number of directories under the overall "F:\media" that have video files and I can't see them in the Imported Videos unless I specifically select the individual sub-directory. Can't STV read the content in the sub-directories?

Any help would greatly be appreciated. STV looks like a great system, if only I could figure these item out.

Thanks,
George
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  #2  
Old 05-25-2006, 08:43 PM
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Opus4 Opus4 is offline
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Quote:
Originally Posted by ggshubin
First Problem: The TV schedule will no come online. I go to where the guide should be and all i see is a blank screen with no channels or listings of any sort. Just a black box with a bar running down the middle denoting the time in 30 minute increments. How do I set this up? Shouldn't it all download automatically?
Where are you located? If you are using the built-in EPG data for US and Canadian listings, it is all configured when you go through the process of configuring a capture source. All the channels enabled in Channel Setp will be lsited in the Program Guide, but it may take a while for the first download of all the EPG data.

If you don't get any providers to select & therefpre no channel lineups to select during setup, there is a FAQ entry about firewall ports to open for EPG data downloading.

If you are somewhere else & are using XMLTV, someone else will have to comment on that.

Quote:
Second Problem: I get a wierd video playback error when I try to play any of my mp3 or wma files. The specific error is "sage.PlaybackException: ERROR (-4,0x80040256): There was a problem rendering the video portion of the content for playback."
I would try going to Detailed Setup -> Video/Audio & try other renderers and/or decoders.

Quote:
Third Problem: I don't understand how to import a ripped DVD. I've copied a DVD using DVD Shrink to my HD. All of the VOBs, IFOs and the file structure is intact and is sitting using F:\media\dvdtitle\VIDEO_TS as the structure. When I go to the Media Center Import Directories setting and add a directory listing to F:\media\dvdtitle\VIDEO_TS, all I get in the Imported Videos section is a list of all of the VOBs, ISO, and even a VIDEO_TS listing. All I want is one title per ripped DVD, how hard is that?
You are choosing the wrong directory as the base import directory; import a higher-level dir... see p. 250 for info on setting up the library for ripped DVD playback.

Quote:
Also with this in mind. Do I have to indivually select any and all sub-directories to import media. Because I have a number of directories under the overall "F:\media" that have video files and I can't see them in the Imported Videos unless I specifically select the individual sub-directory. Can't STV read the content in the sub-directories?
Yes, and it displays the folders on the Video Library screen -- select the appropriate folders to browse down to where your videos are. More info starts on p. 92 of the v5 manual.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #3  
Old 05-25-2006, 09:10 PM
ggshubin ggshubin is offline
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I think the problem with guide then must be that I don't yet have a capture card with a tuner. Without a capture card I can't go through the tuner/guide setup process. No big deal for this then.

As for the mp3 errors: I've tried every decoder that Sage lists for me all to no avail. I still get the same result. Is there something else I need to install - a plugin perhaps or some sort of extention?

As for the ripped DVDs issue: I have tried setting the directory at the various different levels to no avail. I've done exactly what it said to do in the manual, but I still don't ever get the title of the DVD and I have not yet seen and sub directories show up in the Imported Videos area. I have a 250 gig drive with one directory on it (F:\media). Within that directory are all of my video files some in sub directories some not (this is also where I store my ripped DVD files - F:\media\dvdtitle\). I have tried setting the Import Directories to F:\media, F:\media\dvdtitle, F:\media\dvdtitle\video_ts. Any subdirectories never show up and the content in those subdirectories are only available if I specifically assign that subdirectory. Shouldn't I be able to assign F:\media as the directory and then everything within should show up in the imported videos area?

George
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  #4  
Old 05-25-2006, 09:38 PM
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Opus4 Opus4 is offline
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Yes, you would assign F:\media as the import dir... when you added the inport dir, you told it what types of media to import from there? If there are a LOT of files under media, did you wait long enough for it to find everything when it scans the dirs? (Try restarting SageTV & see what happens; it should do a complete lib scan at startup.)

Is F: a mapped drive? I don't think it is, since you said you could find files in a subdir by adding just that dir, but if it is & you are using service mode, the service can't access mapped drive letters.

Does SageTV have permission to access F:/media?

Are you using the default STV, or are you using a custom one?

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #5  
Old 05-25-2006, 09:50 PM
ggshubin ggshubin is offline
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Okay, I figured out the sub directory / DVD title issue. I had set the Video Recording Directory to also be F:\media. As soon as I deleted that all of the subdirectories and DVD titles appeared.

However I still can't figure out the video error when I play audio files. And NOW I get an Audio error when I try to play a DVD file. I don't get that error when I play my DIVX files only the DVD files.

This must be a decoder issue. What should the settings be then?

When I go to set the MPEG2 Video decoder I have the following options available to me:

Default
Cyberlink Video/SP Decoder
SageTV MPEG Video Decoder
ffdshow MPEG-4 Video Decoder

When I go to set the MPEG2 Audio decoder I have the following options available to me:

Default
AC3Filter
Cyberlink Audio Decoder
MPEG Audio Decoder
SageTV MPEG Audio Decoder

When I go to set the Current Audio Renderer I have the following options available to me:

Default
Cyberlink Audio Renerer (PDVD)
Default DirectSound Device
Default WaveOut Device

I've tried all of them and I still get the same results. Currently I have all of them set to the Cyberlink options. But obviously that is not working. Is there something else that I need to install?

George
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  #6  
Old 05-25-2006, 10:00 PM
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Opus4 Opus4 is offline
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It says it can't play video?

The only results I see when googling for 0x80040256 are recommendations to upgrade the sound card drivers.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #7  
Old 05-25-2006, 10:06 PM
ggshubin ggshubin is offline
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Yes, I know. Wierd. When I try to play an audio file (mp3, wma) I get that video error. When I try and play a DVD title I get:

"sage.PlaybackException: ERROR (-5,0x80040256): There was a problem rendering the audio portion of the content for playback."

Basically the same error only for the audio portion.

Any advice on the decoder settings?

George
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  #8  
Old 05-25-2006, 10:07 PM
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Opus4 Opus4 is offline
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Quote:
Originally Posted by ggshubin
Any advice on the decoder settings?
... only what I posted above about updating the sound card drivers.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #9  
Old 05-26-2006, 09:52 AM
ggshubin ggshubin is offline
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Well, after a little more searching. I finally downloaded the drivers for my onboard audio card and reinstalled them. After that all of the errors went away.

Thanks alot for your help.

George
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