hauppauge remote not working with MVP when using SAGE

[vsieferm]

I just downloaded the media extender client and did a clean install of the latest version of SageTV. I've had Sage for 2 years now and bought the Media MVP about the same time...

the problem i am having now is that my hauppauge 45 button remote won't work now. It works fine if I boot up the MVP software, but does nothing even if I uninstall the MVP software and get Sage to show up on my TV. it doesn't even recognize the remote if i push any buttons when the Sage is on my TV...

i feel like i've tried every combination i could think of and nothing seems to be working.

thoughts/suggestions? anything would be appreciated....

[Opus4]

Originally Posted by vsieferm

I just downloaded the media extender client and did a clean install of the latest version of SageTV.

What media extender client do you mean? SageTV's support for the MVP is built into the SageTV installation. If you are downloading & using something separate for the MVP, that isn't the way the built-in MVP support works.

the problem i am having now is that my hauppauge 45 button remote won't work now. It works fine if I boot up the MVP software, but does nothing even if I uninstall the MVP software and get Sage to show up on my TV. it doesn't even recognize the remote if i push any buttons when the Sage is on my TV...

You mean that the MVP is connecting & you see the SageTV UI on your TV via the MVP's output? The support for that remote is also built in, so I'm just curious if this is what you mean. If the MVP connects & loads the UI, the remote should be working.

- Andy

[vsieferm]

Originally Posted by Opus4

What media extender client do you mean? SageTV's support for the MVP is built into the SageTV installation. If you are downloading & using something separate for the MVP, that isn't the way the built-in MVP support works.

Sorry, I bought the client license for the MVP (i'm correct in thinking that I had to buy this for it to work smoothly, right?). I'm only using SageTV software on my computer...

Originally Posted by Opus4

You mean that the MVP is connecting & you see the SageTV UI on your TV via the MVP's output? The support for that remote is also built in, so I'm just curious if this is what you mean. If the MVP connects & loads the UI, the remote should be working.

Yes, this was the case last night, but now I can't even get the SageTV UI to show up on my TV through the MVP...last night, the UI came up, asked me to select a language, but the remote didn't work so, i couldn't...

i have PVR 150, XP operating system, MediaMVP, SageTV 4.1, SageTV MVP Client License...

[vsieferm]

well, now i am having the same problem as last night:

I can get the SageTV UI to show up on my TV through the MVP, it asks me to choose a language, but the remote doesn't work and I can't to anything else....

so confused!!

[Opus4]

Originally Posted by vsieferm

Sorry, I bought the client license for the MVP (i'm correct in thinking that I had to buy this for it to work smoothly, right?).

Yes, you would need a license to keep using it. I just wasn't sure what you meant when you said you downloaded a media extender client.

Yes, this was the case last night, but now I can't even get the SageTV UI to show up on my TV through the MVP...last night, the UI came up, asked me to select a language, but the remote didn't work so, i couldn't...

I just wanted to clarify a few things above... the only things I know about MVP connections is not to have any other MVP-using software running, open some firewall ports, make sure there is a DHCP server, and then I had this run-in with network address configuration.

If none of that helps & no one else has a suggestion that works, I would contact tech support.

Oh -- since you are connecting again, try unplugging the MVP for several minutes, delete any properties files in the "Clients" subdirectory in the SageTV dir where SageTV.exe is located, then retry the MVP. No guarantees, of course.

- Andy

[vsieferm]

I'll try and contact tech support tomorrow...i tried the previously mentioned options and can't seem to get the remote to work...everything else seems to be working fine. records fine, can control everything from the PC, just can't get the remote to work.

and i don't know if it makes a difference, but why, when going through the MVP and my TV, does it take me through the whole configuration process again? Because it's a client? not that matters because my remote doesn't work, but i was just wondering...

thanks for your help!