Playback Error

[Cleveland1]

Newbie here...

Installed SageTV into a 1-year old Dell PC running XP. Plenty of memory, lots of storage, etc., etc.

Major problem: Can't use SageTV to watch any live video or play anything back. Instead, I get the following error:

Playback Error
sage.playbackexception: error
(-4,0x80040217)

Any help would be appreciated.

Thanks,

Cleveland1

[garcia21]

Have you tried using a different decoder?

[Cleveland1]

Originally Posted by garcia21

Have you tried using a different decoder?

Garcia21,

Thanks for the quick reply. Ask me a question about Word for Windows or other office productivity software and I'm a whiz.

But I have no idea how to find or install a different decoder. Can you be of further help?

Again, thanks.


Cleveland1

[garcia21]

Sure. Go to Setup Menu > Detailed Setup > Video/Audio > MPEG2 Video Decoder Filter. Whats listed in there?
You may also need to download the following app to see what is set up as your default decoder:
http://www.microsoft.com/downloads/d...displaylang=en

[Cleveland1]

Thanks for the rapid reply, again.


My MPEG2 Video Decoder was set to SageTV MPEG Video Decoder.

I reset it to InterVideo NonCSS Video Decoder for Hauppauge, but when I tried to watch a video, I received the same error code. I went back and changed it to "default" and the same thing happened.

I tried to paste a screen shot from the Windows Utility you suggested I install, below, but I can't figure out how to do a paste into the window. Instead, I've attached that screen shot in a PDF.

[Cleveland1]

To All,

Someone gave me the answer to my own question, so I'll post the solution here for anyone else reading this thread:

Try using the configuration utility to set the video playback settings in
Sage. Go to Setup > Run Configuration Wizard > Configure Video Playback.
Start with basic and test things out, then the next and so on.

And....it worked !!!

Case closed http://forums.sagetv.com/forums/imag...s/luxhello.gif