Sage Shutting down after importing Music

[JUC]

Hi all, I have been having a problem where sage will shut down after about 10-20 seconds. This only happens after I import my music directory. Once it shuts down, if I edit the properties file and remove the music import directory--all will work fine again. A while ago i lost a HD will all of my music--about 50gb worth! Well, I have finally managed to get some of it back and just tried importing the music last night when i noticed this happening. Would a corrupt music file cause this? Then, how in the heck am I supposed to sort through all the files and see which one it is. EDIT: also, do you think trying the mediaplayer plugin might bypass this issue?

below is a some sort of log file i found in the sage directory (although I am not sure it is the real debug one). I am guessing this isn't the right debug file but maybe this will help until i can enable debugging tonight. Thanks
JUC

-couldn't get the attachments to work so it is pasted below. Thanks


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x0
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sage.WMATagParser.extractProperties0(Native Method)
at sage.WMATagParser.extractMetadata(Unknown Source)
at sage.bs.k2(Unknown Source)
at sage.bs.a(Unknown Source)
at sage.bs.if(Unknown Source)
at sage.al.a(Unknown Source)
- locked <0x132e1128> (a java.lang.Object)
at sage.b3.a(Unknown Source)
at sage.b3.a(Unknown Source)
at sage.b3.a(Unknown Source)
at sage.b3.iu(Unknown Source)
at sage.b3.access$000(Unknown Source)
at sage.b3$1.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x004F9000 C:\Program Files\SageTV\SageTV\SageTV.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000 C:\WINDOWS\system32\RPCRT4.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\COMCTL32.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x70A70000 - 0x70AD4000 C:\WINDOWS\system32\SHLWAPI.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x773D0000 - 0x77BC7000 C:\WINDOWS\system32\SHELL32.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32\OLE32.DLL
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\ws2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x666F0000 - 0x666FB000 C:\WINDOWS\System32\inetmib1.dll
0x76D60000 - 0x76D77000 C:\WINDOWS\System32\iphlpapi.dll
0x71F60000 - 0x71F68000 C:\WINDOWS\System32\snmpapi.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x76D40000 - 0x76D56000 C:\WINDOWS\System32\MPRAPI.dll
0x76E40000 - 0x76E6F000 C:\WINDOWS\System32\ACTIVEDS.dll
0x76E10000 - 0x76E35000 C:\WINDOWS\System32\adsldpc.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76B20000 - 0x76B35000 C:\WINDOWS\System32\ATL.DLL
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32\SAMLIB.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x73420000 - 0x73573000 C:\WINDOWS\System32\MSVBVM60.DLL
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x08000000 - 0x08138000 C:\Program Files\Java\j2re1.4.2_07\bin\client\jvm.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x5CD70000 - 0x5CD77000 C:\WINDOWS\System32\serwvdrv.dll
0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\System32\umdmxfrm.dll
0x10000000 - 0x10007000 C:\Program Files\Java\j2re1.4.2_07\bin\hpi.dll
0x01490000 - 0x0149E000 C:\Program Files\Java\j2re1.4.2_07\bin\verify.dll
0x014A0000 - 0x014B9000 C:\Program Files\Java\j2re1.4.2_07\bin\java.dll
0x014C0000 - 0x014CD000 C:\Program Files\Java\j2re1.4.2_07\bin\zip.dll
0x012C0000 - 0x012D7000 C:\Program Files\SageTV\SageTV\SageTVWin32.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x7634B000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x012F0000 - 0x012FC000 C:\Program Files\SageTV\SageTV\Win32ShellHook.dll
0x04260000 - 0x04372000 C:\Program Files\Java\j2re1.4.2_07\bin\awt.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.dll
0x01320000 - 0x01371000 C:\Program Files\Java\j2re1.4.2_07\bin\fontmanager.dll
0x01390000 - 0x0139F000 C:\Program Files\Java\j2re1.4.2_07\bin\net.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\System32\mswsock.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x04C40000 - 0x04C59000 C:\Program Files\SageTV\SageTV\DShowPlayer.dll
0x7C3A0000 - 0x7C41B000 C:\Program Files\SageTV\SageTV\MSVCP71.dll
0x7C340000 - 0x7C396000 C:\Program Files\SageTV\SageTV\MSVCR71.dll
0x04C60000 - 0x04C74000 C:\Program Files\SageTV\SageTV\SageTVInfraredReceive.dll
0x04C80000 - 0x04C8C000 C:\WINDOWS\System32\ksProptyUtl.dll
0x04C90000 - 0x04C9C000 C:\Program Files\SageTV\SageTV\averapi_182.dll
0x04780000 - 0x047A0000 C:\Program Files\SageTV\SageTV\DShowCapture.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x35680000 - 0x356A3000 C:\WINDOWS\System32\devenum.dll
0x047C0000 - 0x047C7000 C:\WINDOWS\System32\msdmo.dll
0x60F00000 - 0x60F20000 C:\WINDOWS\System32\ksproxy.ax
0x5EF80000 - 0x5EF84000 C:\WINDOWS\System32\ksuser.dll
0x74900000 - 0x7493A000 C:\WINDOWS\System32\kswdmcap.ax
0x73DD0000 - 0x73EC2000 C:\WINDOWS\System32\MFC42.DLL
0x65400000 - 0x6540C000 C:\WINDOWS\System32\ksxbar.ax
0x65380000 - 0x653C5000 C:\WINDOWS\System32\kstvtune.ax
0x047D0000 - 0x047D9000 C:\WINDOWS\System32\ativmvxx.ax
0x049F0000 - 0x04A31000 C:\WINDOWS\System32\qcap.dll
0x73BD0000 - 0x73BF0000 C:\WINDOWS\System32\MSVFW32.dll
0x056E0000 - 0x058E8000 C:\WINDOWS\System32\quartz.dll
0x04A60000 - 0x04A68000 C:\Program Files\Java\j2re1.4.2_07\bin\nio.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x06BF0000 - 0x06C0E000 C:\Program Files\Java\j2re1.4.2_07\bin\jpeg.dll
0x047F0000 - 0x04813000 C:\Program Files\Java\j2re1.4.2_07\bin\cmm.dll
0x04860000 - 0x048D5000 C:\Program Files\SageTV\SageTV\SageTVDX93D.dll
0x07110000 - 0x072A6000 C:\WINDOWS\System32\d3d9.dll
0x048E0000 - 0x048E6000 C:\WINDOWS\System32\d3d8thk.dll
0x072B0000 - 0x072B5000 C:\Program Files\Java\j2re1.4.2_07\bin\jawt.dll
0x073C0000 - 0x073E2000 C:\Program Files\Java\j2re1.4.2_07\bin\dcpr.dll
0x4F500000 - 0x4F630000 C:\WINDOWS\System32\WMVCORE.DLL
0x59A10000 - 0x59A53000 C:\WINDOWS\System32\WMASF.DLL
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\imagehlp.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 12672K, used 1765K [0x10010000, 0x10dd0000, 0x13010000)
eden space 11264K, 3% used [0x10010000, 0x100759c8, 0x10b10000)
from space 1408K, 96% used [0x10b10000, 0x10c63c28, 0x10c70000)
to space 1408K, 0% used [0x10c70000, 0x10c70000, 0x10dd0000)
tenured generation total 42184K, used 36056K [0x13010000, 0x15942000, 0x1c010000)
the space 42184K, 85% used [0x13010000, 0x15346168, 0x15346200, 0x15942000)
compacting perm gen total 8192K, used 7938K [0x1c010000, 0x1c810000, 0x20010000)
the space 8192K, 96% used [0x1c010000, 0x1c7d08f8, 0x1c7d0a00, 0x1c810000)

Local Time = Mon Dec 19 07:46:43 2005
Elapsed Time = 55
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_07-b05 mixed mode)
#

[JUC]

completely shameless and impatient bump

[delgross]

I have been having the same exact problem for quite a while. I thought it might be a corrupt music file so I moved the ones it appeared to hang on. It just hung on the files after that as well. I am doing WMA lossless. People will probably want to know if you are using network drives (I am not) UNC paths. Just make sure that whatever you are importing is listed as a media type in sage.properties.

ED

[JUC]

delgross--i'm glad to see that i am not alone (however unfortunate that is for us). I am fairly certain they are all MP3's on a local drive on the server. That is why i think there should be no problem. I will check later. When you restart sage will it just keep shutting down like the problem I am having? I guess I will have to do a media search on my server and see what type of files they are but if they turn out to all be mp3's, i'm back to square one. Does it matter if it is variable bitrates for them? I don't know off the top of my head how they were ripped.
Thanks
JUC

edit: i guess i could start copying some artist folders a few at a time into a new directory and import from that and see if i can get any to import without sage crashing---but that is going to take quite a bit of time

[Opus4]

You could try adding debug_logging=TRUE (exactly like that, including CAPS... but bold doesn't matter ) to your properties file, then restart SageTV. The resulting log file may have some info.

- Andy

[JUC]

thanks, that is what I plan on doing tonight. Will the debug file actually show if sage is hanging on an certain file--and specify which one? That would be a big help in me troubleshooting the 20gb or so of music files.
JUC

[JUC]

update--problem fixed. It was 2 corrupt files in my import folder. Had a ton of fun sorting through like 20GB of music to find the ones that triggered sage to shut down but i did it and all is good now.
Thanks
JUC

[LostInSpace]

I hade the same problem with WMA files.
This is a bug that will be fixed on next release.

[benmac]

Anyone know when this release is going out?

I just download and installed the latest Beta - 4.1.5 (I think), but I'm still having this issue.

I'm not looking forward to searching through my pictures/music files to find the corrupt ones.

Thanks!

[JUC]

this is what sage told me to do until the fix came out. I opted just to find the corrupt files instead but this may work--i think only for wma files though...



Try this. Open the Sage.jar file with WinZip and remove the file
sage/WMATagParser.class from it. Then if you do the import again it should
work correctly (but it won't import any metadata from WMA files either). If
this works, then this is a bug that is going to get fixed.

Thanks,

George Oms
SageTV, LLC