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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 11-10-2005, 09:18 AM
Stuntman's Avatar
Stuntman Stuntman is offline
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Join Date: Dec 2003
Location: Hemet, CA - USA
Posts: 784
Question EPG missing data on SOME channels

I had a weird thing happen after a reboot of my XP Pro machine last night. Firstly Sage came up recognizing only a single encoder (I have 2 pvr250's). I checked to be sure they weren't listed as "Ignored" int he properties and they were not. I checked the device manager for Windows and they were both listed as functioning properly... So I rebooted again.. this time neither of them was detected by Sage V4... so I shut down the pc altogether.. when it came up one of them was detected again and the other was now listed as "Ignored".. I removed it from the ignored list and had to reconfigure it in Sage.. then I noticed my EPG was empty.. a short time later it started populating and I thought my worries were over.. but today, 12 hours later and MANY forced EPG Updates (Via the web client) I still have 'NO DATA' for about 8 channels!

Anybody have any idea as to why these channels are being ignored? Is there someplace I can look to verify that Sage is even TRYING to get EPG data for those stations?

Thanks in advance!

<Edit> Well I got the EPG data back.. doesn't explain how or why it failed or how or why I lost encoders.. but this is how I got it back.. I disabled all channels in the video source and then enabled all channels immediately afteword.. seems to have kicked Sage in the pants and brought those stray channels back in line!

Last edited by Stuntman; 11-10-2005 at 09:28 AM.
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  #2  
Old 11-14-2005, 09:03 AM
cmaffia's Avatar
cmaffia cmaffia is offline
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Join Date: May 2004
Posts: 612
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I experienced the same problem yesterday afternoon/evening regarding EPG missing SOME channels.. like maybe 10 or 12 of them. I ran the setup wizard and re-chose my Satellite provider and that fixed it... Something had to have happend yesterday regarding the EPG server.

Quote:
Originally Posted by Stuntman
I had a weird thing happen after a reboot of my XP Pro machine last night. Firstly Sage came up recognizing only a single encoder (I have 2 pvr250's). I checked to be sure they weren't listed as "Ignored" int he properties and they were not. I checked the device manager for Windows and they were both listed as functioning properly... So I rebooted again.. this time neither of them was detected by Sage V4... so I shut down the pc altogether.. when it came up one of them was detected again and the other was now listed as "Ignored".. I removed it from the ignored list and had to reconfigure it in Sage.. then I noticed my EPG was empty.. a short time later it started populating and I thought my worries were over.. but today, 12 hours later and MANY forced EPG Updates (Via the web client) I still have 'NO DATA' for about 8 channels!

Anybody have any idea as to why these channels are being ignored? Is there someplace I can look to verify that Sage is even TRYING to get EPG data for those stations?

Thanks in advance!

<Edit> Well I got the EPG data back.. doesn't explain how or why it failed or how or why I lost encoders.. but this is how I got it back.. I disabled all channels in the video source and then enabled all channels immediately afteword.. seems to have kicked Sage in the pants and brought those stray channels back in line!
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  #3  
Old 12-04-2005, 10:55 PM
shatter shatter is offline
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Join Date: Jul 2004
Posts: 75
Thanks for the good posts. I went in a deselected the channels with no data and reselected them. SageTV did a EPG refresh and the info is back!!
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