Washington DC EPG Guide Wrong

[Necro]

I don't know if something hasn't been updated or what, but the Washington DC data on Zap2It (the normal webpage) is right, but the information from SageTV is wrong. It includes duplicate channels, listing types that shouldn't be there (i.e. 4 options to choose from instead of 2 as for provider), etc.

Basically rendering the EPG unusuable since there are 2 listings for a large number of the channels...and you can't disable one, it generally disables both of them when you try that.

[Necro]

Did some tests with Zap2It and it seems that their lineup is correct...so is there a method to completely wipe the info which SageTV retains? Possibly from old recordings, or something to that effect, regarding channel numbers?

[Necro]

I've now wiped all my .properties, and my wiz files, and tried that. Didn't help.

I've also tried downloading the EPG data from GBPVR, and it comes up fine. So this is specifically a SageTV issue.

[Opus4]

You can also let SageTV know about EPG problems by emailing them at info@sagetv.com. Along with the details of what is wrong, include:

Your Service Provider (i.e. Comcast, DirecTV, etc)
Your Specific Lineup (Chicago-Digital, Chicago-Digital Rebuild, etc)
Your Zip Code

- Andy

[Necro]

Just sent a mail. It's 100% Sage. I was under the impression that Sage got it's info from Zap2It but I guess it's actually obtained from the Sage site since Zap2It is correct and has no issues whatsoever.

This kind of blows my testing out of the water.

[Necro]

Anyone else using Sage in Washington DC and manage to overcome the latest channel shifts by comcast? Just wondering how you did it becaue right now things are...well...really not good within my EPG .

[malore]

I'm not sure how automatically SageTV handles channel lineup updates. I'd periodically check http://www.zap2it.com/ to see when they have updated to the new line up, and then redo the tuner source setup. Until zap2it's guide data is updated, you can remap channels to the new channel numbers in the channel setup.

I've gone through a couple of lineup changes with TiVo and there is almost nothing you can do but wait it out. However, the last time it happend I knew the new channels matched those of the town next to us, so I redid the setup using that town's zip code.

[Necro]

No, Zap2It is updated. It's Sage's server that's screwed for some reason. I threw in the Zap2it direct grab plugin to get the info I needed for the EPG. The only thing screwey is the is it a rerun or first run flag.

And I can't remap because it's showing 2 channels for one 'station' and they are linked for some oddball reason. *shrug* It's working ok now until they fix it, but this is kind of a huge thing for anyone in the DC area. Took me awhile to figure out the workaround.

BTW, sorry, I meant to post that above post into the general/community discussion area. Figured it got more traffic and someone might actually see it from DC.

[Blue]

Well, I'm in Alexandria and haven't had any problems. We have Cox down here though.

[Necro]

Yeah, it's due to the recent change Comcast made in their lineups.

[salsbst]

I haven't noticed any problem. My fiancee just noticed that the food network channel number had changed, which was the only reason I know there were lineup changes. As far as we know SageTV smoothly incorporated the changes in the lineup.

That said, we're not heavy users of the EPG screen, so perhaps it is screwed up in some way and we just didn't notice.

[Necro]

Which lineup are you using?

[salsbst]

Comcast Digital Cable Rebuild and Comcast Rebuild.

[Necro]

Very strange. Both of those listings WERE working for me, but then they got removed from Zap2It (I know from using a login for another program Im testing) and changed to Comcast Cable and Comcast Digital cable. There is no rebuild anymore.

That and those two lineups only have about a dozen channels listed in them now (Noticed when no recordings were scheduled when I knew they should be).

Very interesting though. I've reinstalled sage, so...it's not some kind of cached thing...I would hope.

[salsbst]

You're making me nervous .

I'll double-check my guide data tonight and report back. It's possible that I survived this far due to having the data downloaded prior to its disappearance.

[Necro]

This might be the case. I didn't install until right after the change occured.

[salsbst]

Ok, you're on to something.

The rebuild lineups are missing channels between 47 and 100. Lame.

The non-rebuild lineups appear to be mostly, but not completely correct.

The good news is that Sage will allow us to remap channel numbers to overcome Comcast's ineptitude.

The bad news is that this is a hassle, and I've already screwed up my IR data too much trying to discover channels within SageTV.

I'm going to take SageTV offline and play with my cable box for a while to figure out what Comcast is actually doing with each (!) channel.

One interesting note is that the local digital channels appear to be present in the digital domain and available to my cable box. Comcast may have royally screwed up their guide data, but the channels are there. This is good news because there are
extra digital channels, and because the digital channels are cleaner video coming out of the cable box than those under 100.

Argh. No rest for the weary when babysitting even the best of PVRs in the face of a bad Comcast office.

BTW, so far I see no reason to suspect SageTV software nor the SageTV hosting of the Zap2It data is to blame here.

[salsbst]

Here's what I'm finding on the digital side through the cable box (we subscribe to HBO). I have yet to reconcile this with the Zap2It lineup.

006 Family
007 Outdoor Life
008 ESPN2
009 ESPN
010 Comcast Sports Net
011 Golf
012 Telemundo
013 CTY13 (local access)
014 WFDC (spanish)
015 WMDO (spanish)
016 CTY16 (local access)
017 MHz
018 MHz2 / shop nbc
020 UPN20
021 WGN (Superstation)
022 MPT
023 WBDC (WB Maryland)
024 WRC (DC NBC)
025 WTTG (DC Fox)
026 WETA (DC PBS)
027 WJLA (DC ABC)
028 NEWS8
029 WUSA (DC CBS)
030 QVC
031 HSN
032 WHUT (DC PBS)
033 WPXW
034 Weather Channel
035 CNN Headline News
036 CNN
037 Fox News
038 MSNBC
039 CNBC
040 Travel
041 Discovery
042 Discovery Health
043 TLC Learning Channel
044 Animal Planet
045 Cartoon Network
046 Disney
047 Nickelodeon
048 TV Land
049 Turner Classic Movies
050 History
051 A&E
052 Hallmark
053 American Movie Classics
054 Lifetime
055 Home and Garden
056 Food
057 Oxygen
058 Style
059 E!
060 Bravo
061 SciFi
062 TNT
063 FX
064 Court
065 USA
066 TBS
067 Spike
068 Comedy Central
069 Game Show
070 G4 (gaming)
071 Country Music
072 VH1
073 MTV
074 BET
075 TVONE
076 TVGC
077 LA (local access)
078 CSPAN
079 CSPAN 2
082 TBA
095 DCTV (local access)
096 DCTV2 (local access)
098 UDC (Annenberg)
099 DCPS (public schools)
101 Weatherscan
102 ESPN News
105 CSPAN 3
108 AZNTV
109 National Geographic
110 Science
111 Discovery Times
112 Military
113 Discovery Home
114 BBC America
115 Biography
116 History International
117 We
119 Lifetime Movie
120 Soap
121 Do It Yourself
122 Fine Living
128 Sprout
129 Nick Toons
130 Discovery Kids
131 Noggin N
132 Nickelodeon 2
133 GAS
134 Encore WAM
135 Toon Disney
139 MTV Hits
140 MTV 2
141 MTV Spanish
142 MTV Jams
143 VH1 Classic
144 VH1 Soul
145 VH1 Country
147 GAC (country?)
149 PLEX
150 Encore
151 Encore West
152 Encore ACT
153 Encore ACT West
154 Encore Mystery
155 Encore Mystery West
156 Encore Love
157 Encore Love West
158 Encore Drama
159 Encore Drama West
160 Encore Westerns
161 Encore Westerns West
162 G4 (gaming)
163 Logo
164 Independent Film Channel
165 Sundance
166 Sundance West
170 FLIX
171 FLIX West
174 BET Jazz
180 NFL
196 Pay Per View Previews
200 WETAP
201 PBSK (WETA Kids)
202 TBA (WETA Plus)
204 WJALD (WJAL Weather Now/News Channel 8)
208 WRC NBC Weather Plus
265 ESPN Classic
273 NBA
275 NFL
281 Home Preview Channel
290 Trinity Broadcast
291 EWTN (religion)
293 Black Family
294 The Word
295 Internal Studies Program
301 HBO
302 HBO 2
303 HBO SE
304 HBO FE
305 HBO CM
306 HBO West
307 HBO 2 West
308 HBO SE West
309 HBO FE West
310 HBO Zone
311 HBO Latin
312 HBO Latin West

[salsbst]

It's not as bad as I thought.

I think the list is fine, with the possible exceptions of anything between or including 200 and 275.

If you don't know alread, please realize that SageTV downloads guide data in the background on a schedule. If you think the guide data might be wrong, or you're impatient, you can trick it into updating by going to the Channel Setup menu for the source in question and toggling one of the channels. This instigates a guide data update.

[Necro]

It seems that it's been corrected now. Might have been a lag thing on the Sage servers with old and new data coexisting for EPG. Works perfect for me now, but we only have extended basic.