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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
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SageTV DISAPPEARS when select WATCH TV!
Hello, and thanks for your time,
My SageTV disappears when i select watch TV! Just poof, no error messages, it just completely closes! I dont think its a hardware compatibilty problem because I CAN SEE the live previews when VIEW is selected at CHANNEL SETUP (this is he only time i am able to see live tv). But at any other time when it is supposed to show live TV, bam, it closes! My Error Log: An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x6B43137 Function=Java_sage_DShowCaptureDevice_getDeviceCaps0+0xCC7 Library=C:\Program Files\Frey Technologies\SageTV\DShowCapture.dll Current Java thread: at sage.DShowCaptureDevice.setupEncodingGraph0(Native Method) at sage.DShowCaptureDevice.char(Unknown Source) at sage.Sage.processMsg(Unknown Source) - locked <0x13118d00> (a java.util.Vector) Dynamic libraries: 0x00400000 - 0x004D1000 C:\Program Files\Frey Technologies\SageTV\SageTV.exe 0x7C900000 - 0x7C9B0000 C:\WINNT\system32\ntdll.dll 0x7C800000 - 0x7C8F4000 C:\WINNT\system32\kernel32.dll 0x77DD0000 - 0x77E6B000 C:\WINNT\system32\advapi32.dll 0x77E70000 - 0x77F01000 C:\WINNT\system32\RPCRT4.dll 0x77F10000 - 0x77F56000 C:\WINNT\system32\gdi32.dll 0x77D40000 - 0x77DD0000 C:\WINNT\system32\USER32.dll 0x10000000 - 0x10010000 C:\Program Files\Frey Technologies\SageTV\ArmAccess.DLL 0x77120000 - 0x771AC000 C:\WINNT\system32\OLEAUT32.dll 0x77C10000 - 0x77C68000 C:\WINNT\system32\msvcrt.dll 0x774E0000 - 0x7761D000 C:\WINNT\system32\ole32.dll 0x5AD70000 - 0x5ADA8000 C:\WINNT\system32\uxtheme.dll 0x08000000 - 0x08139000 C:\Program Files\Java\j2re1.4.2_05\bin\client\jvm.dll 0x76B40000 - 0x76B6D000 C:\WINNT\system32\WINMM.dll 0x5CD70000 - 0x5CD77000 C:\WINNT\system32\serwvdrv.dll 0x5B0A0000 - 0x5B0A7000 C:\WINNT\system32\umdmxfrm.dll 0x00A30000 - 0x00A37000 C:\Program Files\Java\j2re1.4.2_05\bin\hpi.dll 0x00A50000 - 0x00A5E000 C:\Program Files\Java\j2re1.4.2_05\bin\verify.dll 0x00A60000 - 0x00A79000 C:\Program Files\Java\j2re1.4.2_05\bin\java.dll 0x00A80000 - 0x00A8D000 C:\Program Files\Java\j2re1.4.2_05\bin\zip.dll 0x03620000 - 0x03638000 C:\Program Files\Frey Technologies\SageTV\SageTVWin32.dll 0x771B0000 - 0x77256000 C:\WINNT\system32\WININET.dll 0x77A80000 - 0x77B14000 C:\WINNT\system32\CRYPT32.dll 0x77B20000 - 0x77B32000 C:\WINNT\system32\MSASN1.dll 0x77F60000 - 0x77FD6000 C:\WINNT\system32\SHLWAPI.dll 0x7C9C0000 - 0x7D1D4000 C:\WINNT\system32\SHELL32.dll 0x773D0000 - 0x774D2000 C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 0x5D090000 - 0x5D127000 C:\WINNT\system32\comctl32.dll 0x03680000 - 0x0368C000 C:\Program Files\Frey Technologies\SageTV\Win32ShellHook.dll 0x03700000 - 0x03812000 C:\Program Files\Java\j2re1.4.2_05\bin\awt.dll 0x73000000 - 0x73026000 C:\WINNT\system32\WINSPOOL.DRV 0x76390000 - 0x763AD000 C:\WINNT\system32\IMM32.dll 0x03820000 - 0x03871000 C:\Program Files\Java\j2re1.4.2_05\bin\fontmanager.dll 0x036B0000 - 0x036CE000 C:\Program Files\Java\j2re1.4.2_05\bin\jpeg.dll 0x03880000 - 0x038A3000 C:\Program Files\Java\j2re1.4.2_05\bin\cmm.dll 0x036D0000 - 0x036DF000 C:\Program Files\Java\j2re1.4.2_05\bin\net.dll 0x71AB0000 - 0x71AC7000 C:\WINNT\system32\WS2_32.dll 0x71AA0000 - 0x71AA8000 C:\WINNT\system32\WS2HELP.dll 0x71A50000 - 0x71A8F000 C:\WINNT\System32\mswsock.dll 0x76F20000 - 0x76F47000 C:\WINNT\system32\DNSAPI.dll 0x76FB0000 - 0x76FB8000 C:\WINNT\System32\winrnr.dll 0x76F60000 - 0x76F8C000 C:\WINNT\system32\WLDAP32.dll 0x76FC0000 - 0x76FC6000 C:\WINNT\system32\rasadhlp.dll 0x03E30000 - 0x03E48000 C:\Program Files\Frey Technologies\SageTV\DShowPlayer.dll 0x7C3A0000 - 0x7C41B000 C:\Program Files\Frey Technologies\SageTV\MSVCP71.dll 0x7C340000 - 0x7C396000 C:\Program Files\Frey Technologies\SageTV\MSVCR71.dll 0x04280000 - 0x04294000 C:\Program Files\Frey Technologies\SageTV\SageTVInfraredReceive.dll 0x042A0000 - 0x042AC000 C:\WINNT\system32\ksProptyUtl.dll 0x042B0000 - 0x042BC000 C:\Program Files\Frey Technologies\SageTV\averapi_182.dll 0x045F0000 - 0x0465D000 C:\Program Files\Frey Technologies\SageTV\SageTVDX93D.dll 0x4FDD0000 - 0x4FF76000 C:\WINNT\system32\d3d9.dll 0x6D990000 - 0x6D996000 C:\WINNT\system32\d3d8thk.dll 0x77C00000 - 0x77C08000 C:\WINNT\system32\VERSION.dll 0x04670000 - 0x04675000 C:\Program Files\Java\j2re1.4.2_05\bin\jawt.dll 0x06B40000 - 0x06B5C000 C:\Program Files\Frey Technologies\SageTV\DShowCapture.dll 0x76FD0000 - 0x7704F000 C:\WINNT\system32\CLBCATQ.DLL 0x77050000 - 0x77115000 C:\WINNT\system32\COMRes.dll 0x75F40000 - 0x75F51000 C:\WINNT\System32\devenum.dll 0x77920000 - 0x77A13000 C:\WINNT\system32\setupapi.dll 0x76C30000 - 0x76C5E000 C:\WINNT\system32\WINTRUST.dll 0x76C90000 - 0x76CB8000 C:\WINNT\system32\IMAGEHLP.dll 0x736B0000 - 0x736B7000 C:\WINNT\system32\msdmo.dll 0x5E030000 - 0x5E053000 C:\WINNT\system32\ksproxy.ax 0x73EE0000 - 0x73EE4000 C:\WINNT\system32\ksuser.dll 0x06C90000 - 0x06CAA000 C:\WINNT\system32\Prop7134.dll 0x58010000 - 0x58029000 C:\WINNT\system32\kswdmcap.ax 0x73DD0000 - 0x73ECE000 C:\WINNT\system32\MFC42.DLL 0x58000000 - 0x5800D000 C:\WINNT\system32\ksxbar.ax 0x59EF0000 - 0x59F02000 C:\WINNT\system32\kstvtune.ax 0x757F0000 - 0x75822000 C:\WINNT\System32\qcap.dll 0x75A70000 - 0x75A91000 C:\WINNT\System32\MSVFW32.dll 0x74810000 - 0x7497D000 C:\WINNT\System32\quartz.dll 0x03DB0000 - 0x03DCA000 C:\Program Files\Frey Technologies\Common\stvmcesmpeg.ax 0x24000000 - 0x24025000 C:\Program Files\Frey Technologies\Common\stvmpgaout.dll 0x03DD0000 - 0x03DD8000 C:\Program Files\Frey Technologies\Common\stvmpgvout.dll 0x03DE0000 - 0x03E0A000 C:\Program Files\Frey Technologies\Common\stvmpgmux.dll 0x074B0000 - 0x075AC000 C:\Program Files\Frey Technologies\Common\stvmpgvout.004 0x079D0000 - 0x079E4000 C:\Program Files\Frey Technologies\Common\MPEG2Dump.ax 0x59A60000 - 0x59B01000 C:\WINNT\system32\DBGHELP.dll 0x76BF0000 - 0x76BFB000 C:\WINNT\system32\PSAPI.DLL Heap at VM Abort: Heap def new generation total 5632K, used 4182K [0x10010000, 0x10620000, 0x13010000) eden space 5056K, 71% used [0x10010000, 0x10395ab0, 0x10500000) from space 576K, 100% used [0x10590000, 0x10620000, 0x10620000) to space 576K, 0% used [0x10500000, 0x10500000, 0x10590000) tenured generation total 18432K, used 13589K [0x13010000, 0x14210000, 0x1c010000) the space 18432K, 73% used [0x13010000, 0x13d55568, 0x13d55600, 0x14210000) compacting perm gen total 7168K, used 6967K [0x1c010000, 0x1c710000, 0x20010000) the space 7168K, 97% used [0x1c010000, 0x1c6dde78, 0x1c6de000, 0x1c710000) Local Time = Wed Jun 29 15:29:04 2005 Elapsed Time = 27 # # The exception above was detected in native code outside the VM # # Java VM: Java HotSpot(TM) Client VM (1.4.2_05-b04 mixed mode) # ANY SUGGESTIONS, THANKS AGAIN! DBX |
#2
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Video is played differently on the Channel Setup screen compared to watching a recording. You didn't mention what encoder you were using when this happened, so it is possible that the encoder isn't supported.
You could also try a different decoder, but that should be the same used when the preview window in Channel Setup is shown, so that might not be an issue. - Andy
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#3
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He's also using a PCMCIA AverTV card... Which I believe is a software encoder only... I'm surprised though if it is, that he got any video at all... My ati usb just flat out kills sage if I try it.
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