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SageTV Github Development Discussion related to SageTV Open Source Development. Use this forum for development topics about the Open Source versions of SageTV, hosted on Github.

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  #361  
Old 04-10-2016, 02:15 PM
jusjoken jusjoken is offline
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Quote:
Originally Posted by stanger89 View Post
Well, so I just had a pretty massive failure attempting to upgrade, it looked like every DLL/ax file failed to register, and the service control app won't even start now, it complains that api-ms-win-crt-runtime-l1-1-0.dll is missing. Any thoughts?
I just reviewed the log and you have the same issue 2 others reported where the install completes but the self-registering of many of the libraries fail.

It looks by the log you are running Windows 7 or Windows Server 2008...can you confirm which one.

As well, did the install of the pre-requisites have any issue. This would be in the other log file generated...much smaller but has the details of the wrapper installer. Please upload that if you have it.

I just performed another test install on a clean VM under server 2008 R2 and it went through without issue. I may need to create a Win 7 VM and test that but I am sure others have had Win 7 successes too.

The installer knows how to register the libraries so that is not the issue. I don't think the OS is the issue either. Looks like you are running SP1 based on the log as I have seen others with other issues if SP1 on Win 7 is not installed. So something else is stopping the libraries from registering.

These are the libraries that failed....
Code:
C:\Program Files (x86)\SageTV\SageTV\STVEVRPrstr.dll
C:\Program Files (x86)\SageTV\Common\MPEG2Dump.ax
C:\Program Files (x86)\SageTV\Common\MpegAudioEnc2.ax
C:\Program Files (x86)\SageTV\Common\MpegDeMux.ax
C:\Program Files (x86)\SageTV\Common\MpegMux.ax
C:\Program Files (x86)\SageTV\Common\MusicVisFilter.ax
C:\Program Files (x86)\SageTV\Common\SageTVFileSrc.ax
C:\Program Files (x86)\SageTV\Common\StrmDeMux.ax
C:\Program Files (x86)\SageTV\Common\TSSplitter.ax
Now a common thread here is that all these are dependent on Visual C++ runtime for Studio 2015 which is one of the pre-requisites that should have installed. I googled similar issues and got this solution....

Code:
The problem is that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable for Visual Studio 2015 failed to install.
 Solution

 
  1. Install Windows Updates: Go to Start - Control Panel - Windows Update Check for updates Install all available updates. After the updates are installed, restart your computer. After the restart repeat the steps above again until no more updates are available.
  2. Download the Visual C++ Redistributable: For Windows 64-bit Visual C++ Redistributable for Visual Studio 2015 (64-bit) For Windows 32-bit Visual C++ Redistributable for Visual Studio 2015 (32-bit)
  3. Run the vc_redist.x64.exe (64-bit) or vc_redist.x86.exe (32-bit) and select Uninstall
  4. Run the .exe again and select Install
Now the step 2 above should have been done already by the installer but perhaps it failed or needed the KB installed prior....not sure but if you are will and able, perhaps you can try the above out and report back.... it may point me in the right direction.

I will keep digging as well.

k
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  #362  
Old 04-10-2016, 03:01 PM
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stanger89 stanger89 is offline
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Quote:
Originally Posted by jusjoken View Post
I just reviewed the log and you have the same issue 2 others reported where the install completes but the self-registering of many of the libraries fail.

It looks by the log you are running Windows 7 or Windows Server 2008...can you confirm which one.
It's Windows 7 x64, of note it's running under KVM.

Quote:
As well, did the install of the pre-requisites have any issue. This would be in the other log file generated...much smaller but has the details of the wrapper installer. Please upload that if you have it.
I did not see any errors:
Code:
[0F70:0F74][2016-04-10T14:48:38]i001: Burn v3.10.1.2213, Windows v6.1 (Build 7601: Service Pack 1), path: \\unraid\apps\apps\sagetv\SageTVSetup_9.0.4.232_RC1.000.exe
[0F70:0F74][2016-04-10T14:48:38]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]SageTV'
[0F70:0F74][2016-04-10T14:48:38]i000: Initializing string variable 'SageInstallerVersion' to value '1.000'
[0F70:0F74][2016-04-10T14:48:38]i000: Initializing hidden variable 'EPGLicenseKey'
[0F70:0F74][2016-04-10T14:48:38]i009: Command Line: '/log c:\users\sage\Desktop\log.log'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting string variable 'WixBundleLog' to value 'c:\users\sage\Desktop\log.log'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting string variable 'WixBundleOriginalSource' to value '\\unraid\apps\apps\sagetv\SageTVSetup_9.0.4.232_RC1.000.exe'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value '\\unraid\apps\apps\sagetv\'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting string variable 'WixBundleName' to value 'SageTV'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting string variable 'WixBundleManufacturer' to value 'TheSageTVAuthors'
[0F70:0F84][2016-04-10T14:48:38]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0F70:0F84][2016-04-10T14:48:38]i000: Setting version variable 'WixBundleFileVersion' to value '9.0.4.232'
[0F70:0F74][2016-04-10T14:48:38]i100: Detect begin, 5 packages
[0F70:0F74][2016-04-10T14:48:38]i000: Setting string variable 'JavaCurrentVersion' to value '1.7'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting version variable 'MFC100_Version_x86' to value '10.0.40219.325'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting version variable 'MFC140_Version_x86' to value '14.0.23506.0'
[0F70:0F74][2016-04-10T14:48:38]i000: Setting hidden variable 'EPGLicenseKey'
[0F70:0F74][2016-04-10T14:48:38]i052: Condition 'JavaCurrentVersion AND (JavaCurrentVersion >= v1.7)' evaluates to true.
[0F70:0F74][2016-04-10T14:48:38]i101: Detected package: Java7Runtime, state: Present, cached: None
[0F70:0F74][2016-04-10T14:48:38]i101: Detected package: vc100, state: Absent, cached: None
[0F70:0F74][2016-04-10T14:48:38]i101: Detected package: vc140, state: Absent, cached: None
[0F70:0F74][2016-04-10T14:48:38]i101: Detected package: SageTVSetupMSI, state: Absent, cached: None
[0F70:0F74][2016-04-10T14:48:38]i101: Detected package: ac3filter, state: Absent, cached: Complete
[0F70:0F74][2016-04-10T14:48:38]i199: Detect complete, result: 0x0
[0F70:0F84][2016-04-10T14:48:41]i000: Setting hidden variable 'EPGLicenseKey'
[0F70:0F84][2016-04-10T14:48:41]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[0F70:0F84][2016-04-10T14:48:42]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\SageTV'
[0F70:0F84][2016-04-10T14:48:43]i000: Setting hidden variable 'EPGLicenseKey'
[0F70:0F84][2016-04-10T14:48:43]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[0F70:0F74][2016-04-10T14:48:43]i200: Plan begin, 5 packages, action: Install
[0F70:0F74][2016-04-10T14:48:43]w321: Skipping dependency registration on package with no dependency providers: Java7Runtime
[0F70:0F74][2016-04-10T14:48:43]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.40000.0) OR NOT MFC100_Version_x86' evaluates to false.
[0F70:0F74][2016-04-10T14:48:43]w321: Skipping dependency registration on package with no dependency providers: vc100
[0F70:0F74][2016-04-10T14:48:43]i052: Condition '(NOT MFC140_Version_x86 >= v14.0.00000.0) OR NOT MFC140_Version_x86' evaluates to false.
[0F70:0F74][2016-04-10T14:48:43]w321: Skipping dependency registration on package with no dependency providers: vc140
[0F70:0F74][2016-04-10T14:48:43]i000: Setting string variable 'WixBundleRollbackLog_SageTVSetupMSI' to value 'c:\users\sage\Desktop\log_000_SageTVSetupMSI_rollback.log'
[0F70:0F74][2016-04-10T14:48:43]i000: Setting string variable 'WixBundleLog_SageTVSetupMSI' to value 'c:\users\sage\Desktop\log_000_SageTVSetupMSI.log'
[0F70:0F74][2016-04-10T14:48:43]w321: Skipping dependency registration on package with no dependency providers: ac3filter
[0F70:0F74][2016-04-10T14:48:43]i000: Setting string variable 'WixBundleLog_ac3filter' to value 'c:\users\sage\Desktop\log_001_ac3filter.log'
[0F70:0F74][2016-04-10T14:48:43]i201: Planned package: Java7Runtime, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F70:0F74][2016-04-10T14:48:43]i201: Planned package: vc100, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F70:0F74][2016-04-10T14:48:43]i201: Planned package: vc140, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F70:0F74][2016-04-10T14:48:43]i201: Planned package: SageTVSetupMSI, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0F70:0F74][2016-04-10T14:48:43]i201: Planned package: ac3filter, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[0F70:0F74][2016-04-10T14:48:43]i299: Plan complete, result: 0x0
[0F70:0F74][2016-04-10T14:48:43]i300: Apply begin
[0F70:0F74][2016-04-10T14:48:43]i010: Launching elevated engine process.
[0F70:0F74][2016-04-10T14:48:45]i011: Launched elevated engine process.
[0F70:0F74][2016-04-10T14:48:45]i012: Connected to elevated engine.
[0C64:0CA4][2016-04-10T14:48:45]i358: Pausing automatic updates.
[0C64:0CA4][2016-04-10T14:48:45]i359: Paused automatic updates.
[0C64:0CA4][2016-04-10T14:48:45]i360: Creating a system restore point.
[0C64:0CA4][2016-04-10T14:48:51]i361: Created a system restore point.
[0C64:0CA4][2016-04-10T14:48:51]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}, options: 0x7, disable resume: No
[0C64:0CA4][2016-04-10T14:48:51]i000: Caching bundle from: 'C:\Users\sage\AppData\Local\Temp\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}\.be\SageTVSetup.exe' to: 'C:\ProgramData\Package Cache\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}\SageTVSetup.exe'
[0C64:0CA4][2016-04-10T14:48:51]i320: Registering bundle dependency provider: {d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}, version: 9.0.4.232
[0C64:0CA4][2016-04-10T14:48:51]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}, resume: Active, restart initiated: No, disable resume: No
[0C64:0CD8][2016-04-10T14:48:52]i305: Verified acquired payload: SageTVSetupMSI at path: C:\ProgramData\Package Cache\.unverified\SageTVSetupMSI, moving to: C:\ProgramData\Package Cache\{13361F13-CB1C-41B8-BEA0-0A86D1AE3BF4}v9.0.4.232\SageTVSetupMSI.msi.
[0C64:0CD8][2016-04-10T14:48:52]i304: Verified existing payload: ac3filter at path: C:\ProgramData\Package Cache\C07730826CA3A9AA84ADD29E9408F53675ED5F4F\Redist\ac3filter_2_6_0b_lite.exe.
[0C64:0CA4][2016-04-10T14:48:52]i323: Registering package dependency provider: {13361F13-CB1C-41B8-BEA0-0A86D1AE3BF4}, version: 9.0.4.232, package: SageTVSetupMSI
[0C64:0CA4][2016-04-10T14:48:52]i301: Applying execute package: SageTVSetupMSI, action: Install, path: C:\ProgramData\Package Cache\{13361F13-CB1C-41B8-BEA0-0A86D1AE3BF4}v9.0.4.232\SageTVSetupMSI.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLFOLDER="C:\Program Files (x86)\SageTV" EPGLICENSEKEY="*****"'
[0C64:0CA4][2016-04-10T14:54:09]e000: Error 0x80070643: Failed to install MSI package.
[0C64:0CA4][2016-04-10T14:54:09]e000: Error 0x80070643: Failed to execute MSI package.
[0F70:0F74][2016-04-10T14:54:09]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0F70:0F74][2016-04-10T14:54:09]i319: Applied execute package: SageTVSetupMSI, result: 0x80070643, restart: None
[0F70:0F74][2016-04-10T14:54:09]e000: Error 0x80070643: Failed to execute MSI package.
[0C64:0CA4][2016-04-10T14:54:09]i318: Skipped rollback of package: SageTVSetupMSI, action: Uninstall, already: Absent
[0F70:0F74][2016-04-10T14:54:09]i319: Applied rollback package: SageTVSetupMSI, result: 0x0, restart: None
[0C64:0CA4][2016-04-10T14:54:09]i329: Removed package dependency provider: {13361F13-CB1C-41B8-BEA0-0A86D1AE3BF4}, package: SageTVSetupMSI
[0C64:0CA4][2016-04-10T14:54:09]i351: Removing cached package: SageTVSetupMSI, from path: C:\ProgramData\Package Cache\{13361F13-CB1C-41B8-BEA0-0A86D1AE3BF4}v9.0.4.232\
[0C64:0CA4][2016-04-10T14:54:09]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}, resume: None, restart: None, disable resume: No
[0C64:0CA4][2016-04-10T14:54:09]i330: Removed bundle dependency provider: {d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}
[0C64:0CA4][2016-04-10T14:54:09]i352: Removing cached bundle: {d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}, from path: C:\ProgramData\Package Cache\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}\
[0C64:0CA4][2016-04-10T14:54:09]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}, resume: None, restart initiated: No, disable resume: No
[0F70:0F74][2016-04-10T14:54:09]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No
[0F70:0F74][2016-04-10T14:54:12]i500: Shutting down, exit code: 0x643
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: EPGLicenseKey = *****
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: EulaAcceptCheckbox = 1
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: InstallFolder = C:\Program Files (x86)\SageTV
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: JavaCurrentVersion = 1.7
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: MFC100_Version_x86 = 10.0.40219.325
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: MFC140_Version_x86 = 14.0.23506.0
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: ProgramFilesFolder = C:\Program Files (x86)\
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: SageInstallerVersion = 1.000
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: SystemFolder = C:\Windows\system32\
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleAction = 5
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleElevated = 1
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleFileVersion = 9.0.4.232
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleInstalled = 0
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleLog = c:\users\sage\Desktop\log.log
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleLog_ac3filter = c:\users\sage\Desktop\log_001_ac3filter.log
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleLog_SageTVSetupMSI = c:\users\sage\Desktop\log_000_SageTVSetupMSI.log
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleManufacturer = TheSageTVAuthors
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleName = SageTV
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleOriginalSource = \\unraid\apps\apps\sagetv\SageTVSetup_9.0.4.232_RC1.000.exe
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleOriginalSourceFolder = \\unraid\apps\apps\sagetv\
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleProviderKey = {d4c275cb-47eb-4c1d-bb89-3012fcb2c62b}
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleRollbackLog_SageTVSetupMSI = c:\users\sage\Desktop\log_000_SageTVSetupMSI_rollback.log
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleTag = 
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixBundleVersion = 9.0.4.232
[0F70:0F74][2016-04-10T14:54:12]i410: Variable: WixStdBALanguageId = 1033
[0F70:0F74][2016-04-10T14:54:12]i007: Exit code: 0x643, restarting: No
Quote:
Now the step 2 above should have been done already by the installer but perhaps it failed or needed the KB installed prior....not sure but if you are will and able, perhaps you can try the above out and report back.... it may point me in the right direction.

I will keep digging as well.

k
Well you cought me on an ambitious/adventurous day. I've been timidly hiding from V9 (generally) and I'd just "fixed" my install back to what I had before you replied (it all started with trying to get Open DCT working to see if it would help with a specific channel that's been giving me problems...).

That said, installing that KB does appear to have fixed it for me. I uninstalled VC 2010 and 2015, installed that KB, and then ran the V9 installer and I didn't receive any errors and I've successfully started V9 now.

So thanks for the help, and the installer!
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  #363  
Old 04-10-2016, 03:41 PM
jusjoken jusjoken is offline
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Quote:
Originally Posted by stanger89 View Post
That said, installing that KB does appear to have fixed it for me. I uninstalled VC 2010 and 2015, installed that KB, and then ran the V9 installer and I didn't receive any errors and I've successfully started V9 now.

So thanks for the help, and the installer!
Great to hear. I will look into this further and see if I need to install something else with the installer or if I can capture the error.

At minimum I will add something to the sticky to indicate that if the registration errors occur to run the KB.

k
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  #364  
Old 04-25-2016, 04:43 AM
trallyus trallyus is offline
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Posts: 392
Any fix for the program not reading the registry when you set the Java Heap size Jusjoken as I set my registry to 1024 but when I open up sage tv it still reads 779 as the max amount of memory I can use.

The only time it would read the registry is when I would run sage tv in Administrator mode but after I removed sage tv completely and reinstalled it using the release candidate it no longer even does that.

I am using window 10 64 bit if you need that info.
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  #365  
Old 04-25-2016, 08:05 AM
sacrament055 sacrament055 is offline
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Posts: 474
I've seen some odd behavior that's UAC related in Sage. I set Sage to use LAV Filters but it kept trying to use nother audio filter finally I disabled UAC and now Sage seems to be using the proper filter.

This particular PC I setup with the SAGE7 installer and upgraded via JAR replacement to 9.
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  #366  
Old 04-25-2016, 08:24 PM
jusjoken jusjoken is offline
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Quote:
Originally Posted by trallyus View Post
Any fix for the program not reading the registry when you set the Java Heap size Jusjoken as I set my registry to 1024 but when I open up sage tv it still reads 779 as the max amount of memory I can use.

The only time it would read the registry is when I would run sage tv in Administrator mode but after I removed sage tv completely and reinstalled it using the release candidate it no longer even does that.

I am using window 10 64 bit if you need that info.
By remove completely did you manually delete the registry entries? If not then the installer likely did not change the permissions on the existing Frey top level entry or the children as it will on a fresh install. I have this on my todo list.

Try changing the permissions on the Frey entry to everyone and propagate to the children and likely this will solve it.

k
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  #367  
Old 04-26-2016, 06:41 AM
trallyus trallyus is offline
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Quote:
Originally Posted by jusjoken View Post
By remove completely did you manually delete the registry entries? If not then the installer likely did not change the permissions on the existing Frey top level entry or the children as it will on a fresh install. I have this on my todo list.

Try changing the permissions on the Frey entry to everyone and propagate to the children and likely this will solve it.

k

Not sure how to change permissions to everyone so I will manually delete the registry entries and reinstall the program and then edit the entries

That should work too in theory
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  #368  
Old 04-26-2016, 08:29 PM
jusjoken jusjoken is offline
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Quote:
Originally Posted by trallyus View Post
Not sure how to change permissions to everyone so I will manually delete the registry entries and reinstall the program and then edit the entries

That should work too in theory
Likely. Right click on the key on the left side, pick permissions, and then add everyone and provide everyone full access. This is from memory but i think there is then a button or option to cascade to child objects.

k
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  #369  
Old 04-27-2016, 01:55 AM
trallyus trallyus is offline
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Quote:
Originally Posted by jusjoken View Post
Likely. Right click on the key on the left side, pick permissions, and then add everyone and provide everyone full access. This is from memory but i think there is then a button or option to cascade to child objects.

k
No problems - I removed the program and deleted the registry keys and when I reinstalled sage tv, it put a 0 in the java heap key and I changed it to 1024 and everything is fine.

Also I noticed it rebuilt my sage tv wiz.bin file from my recorded shows but I still used my old wiz.bin file since 2 hour programs that were imported were not imported correctly like the voice.

I had to reinstall Sage TV 7.19 as for some reason when I tried running Sage TV 9 as a service when I clicked on the icon to run sage tv it would not open. I plan on running sage 9 over 7.19 to see if that fixes the problems.

Finally fixed it by uninstalling it and reinstalling it with revo installer pro. Thanks Jusjoken

Last edited by trallyus; 04-27-2016 at 04:41 AM. Reason: fixed
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  #370  
Old 04-27-2016, 04:53 AM
trallyus trallyus is offline
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Looks like I have to use 300 Hex and can't use 400 Hex as my JVMMaxHeapSizeMB Jusjoken as trying to use 400 hex must be impossible for me as when I try using that the actual program does not run while running the sagetv service
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  #371  
Old 04-27-2016, 04:18 PM
jusjoken jusjoken is offline
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Originally Posted by trallyus View Post
Looks like I have to use 300 Hex and can't use 400 Hex as my JVMMaxHeapSizeMB Jusjoken as trying to use 400 hex must be impossible for me as when I try using that the actual program does not run while running the sagetv service
I cannot imagine that is the issue. Turn debug logging on and then with it at 400 start the service then start the app and if it fails the upload the logs. likely need the sagetv_x.txt and sagetvclient logs to check this out.

k
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  #372  
Old 04-28-2016, 11:55 AM
trallyus trallyus is offline
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Originally Posted by jusjoken View Post
I cannot imagine that is the issue. Turn debug logging on and then with it at 400 start the service then start the app and if it fails the upload the logs. likely need the sagetv_x.txt and sagetvclient logs to check this out.

k
I think these are all the files you want in a zipped file Jusjoken - I had to run sage tv in admin mode to get the client to work
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File Type: zip sagedebugfil.zip (123.4 KB, 123 views)
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  #373  
Old 04-28-2016, 06:51 PM
jusjoken jusjoken is offline
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I think these are all the files you want in a zipped file Jusjoken - I had to run sage tv in admin mode to get the client to work
So it looks like there was no issue according to the logs. Did it run fine as long as you launch the client as admin?

If so, when you try to launch the client, with the service running, and NOT in Admin, what occurs? Is there an error displayed? Does the Splash screen display at all? Is a log produced? It would be a sagetvclient_0.txt.

k
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  #374  
Old 04-28-2016, 07:32 PM
trallyus trallyus is offline
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So it looks like there was no issue according to the logs. Did it run fine as long as you launch the client as admin?

If so, when you try to launch the client, with the service running, and NOT in Admin, what occurs? Is there an error displayed? Does the Splash screen display at all? Is a log produced? It would be a sagetvclient_0.txt.

k
When I change the java heap size to 400 hex and run sage tv as a service and then try to run sage tv nothing happens that I can see as the client does not even load. The client only runs in service mode when I run it in administrator mode.


I have gotten the sage tv client to load in the above circumstances by not loading sage tv as a service and just running the client by itself if I remember right but running sagetv as a service and then trying to run the sage tv app with the changes above wont let me run both at once.
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  #375  
Old 04-28-2016, 08:30 PM
trallyus trallyus is offline
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I had to open the sage tv folder and change the sage tv app to run in administrator mode to temporary solve the problem
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  #376  
Old 04-28-2016, 11:01 PM
trallyus trallyus is offline
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I had to open the sage tv folder and change the sage tv app to run in administrator mode to temporary solve the problem
Jusjoken - I think the problem is due to my sagetvservicecontrol file remembering me changing it to run using change user and will not go back to running as LocalSystem (Default) mode.

Is there a way to erase the change user name and password in the service control program and switch it back to using LocalSystem mode as I could try that
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  #377  
Old 04-29-2016, 10:07 AM
jusjoken jusjoken is offline
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Jusjoken - I think the problem is due to my sagetvservicecontrol file remembering me changing it to run using change user and will not go back to running as LocalSystem (Default) mode.

Is there a way to erase the change user name and password in the service control program and switch it back to using LocalSystem mode as I could try that
I am not certain why you cannot do this in the sagetv service control app. You could go into control panel, admin services, then services and find the sagetv service and go into properties. There is then a logon tab where you could return this to the default.

k
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  #378  
Old 04-29-2016, 05:02 PM
trallyus trallyus is offline
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I am not certain why you cannot do this in the sagetv service control app. You could go into control panel, admin services, then services and find the sagetv service and go into properties. There is then a logon tab where you could return this to the default.

k
It must have been something with the registry Jusjoken as I decided to format my hard drive and start over from scratch and it's all fine now.
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  #379  
Old 04-30-2016, 06:43 AM
jusjoken jusjoken is offline
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It must have been something with the registry Jusjoken as I decided to format my hard drive and start over from scratch and it's all fine now.
Great to hear!
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  #380  
Old 05-09-2016, 11:38 AM
nyplayer nyplayer is offline
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Just an FYI everything works great on a new Install with our without a license great job.
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