Plex Scanner and BMT Agent for SageTV

[Taddeusz]

Just to confirm going back to 0.9.8.10 fixed the issue. It just finished up the scan after only about 10min.

I actually skipped 0.9.8.14 and went straight to .17. Apparently whatever change they made to FFMPEG screwed things up when scanning some HDHR recordings.

[PiX64]

Originally Posted by Taddeusz

Just to confirm going back to 0.9.8.10 fixed the issue. It just finished up the scan after only about 10min.

I actually skipped 0.9.8.14 and went straight to .17. Apparently whatever change they made to FFMPEG screwed things up when scanning some HDHR recordings.

WOW!

nice detective work. Did you happen to submit a ticket to the plex team on it?

[Taddeusz]

Originally Posted by PiX64

WOW!

nice detective work. Did you happen to submit a ticket to the plex team on it?

I made a post on the forums. Where do you submit an official ticket?

[wayner]

So I installed and configured tonight and when I hit the sagex server I get a good response with metadata. But then I add a folder in PMS and try to scan and nothing seems to happen - other than the spinning gear. And while I am scanning if I try to hit the Sagex server from a browser I get an error:

javax.script.ScriptException: sun.org.mozilla.javascript.internal.EcmaError: TypeError: Cannot call method "getAbsolutePath" of undefined (<Unknown source>#45) in <Unknown source> at line number 45
]]>

How do I troubleshoot - what logs can I post? Here is the top and bottom of the relevant part of the Plex Media Scanner.log - it seems to find the files but it doesn't seem to process them.

Jan 12, 2014 01:50:08:356 [6592] DEBUG - Performing a scan with 'SageTV Scanner' (language: en virtual: 0).
Jan 12, 2014 01:50:08:356 [6592] DEBUG -   * Scanning F:\Media2\TV
Jan 12, 2014 01:50:08:356 [6592] DEBUG -     * Scanning directory F:\Media2\TV (parent: no)
Jan 12, 2014 01:50:08:357 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\30Rock-100-4090241-1.edl
Jan 12, 2014 01:50:08:357 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\30Rock-100-4207732-0.edl
Jan 12, 2014 01:50:08:357 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\30Rock-100-4207732-0.mpg
Jan 12, 2014 01:50:08:357 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\30Rock-100-4207732-0.mpg.properties
Jan 12, 2014 01:50:08:572 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\Zooboomafoo-7836343-0.edl
Jan 12, 2014 01:50:08:572 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\Zooboomafoo-7836343-0.log
Jan 12, 2014 01:50:08:572 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\Zooboomafoo-7836343-0.mpg
Jan 12, 2014 01:50:08:572 [6592] DEBUG - Adding file for scanner: F:\Media2\TV\Zooboomafoo-7836343-0.mpg.properties
Jan 12, 2014 01:50:08:782 [6592] DEBUG - Directory had 921 files, database had 0 files, can't skip.

[wayner]

Eventually it looks like it did kind of work as when I browse the SageTV Shows that I have created it has show names and episodes. But it only has Fanart for two shows and it doesn't seem to have much in terms of metadata - like no descriptions for shows.

By the way - when I unzipped the zip file into the folders it create encrypted folders (these show up green in Windows Explorer) which I unencrypted.

[PiX64]

Originally Posted by wayner

Eventually it looks like it did kind of work as when I browse the SageTV Shows that I have created it has show names and episodes. But it only has Fanart for two shows and it doesn't seem to have much in terms of metadata - like no descriptions for shows.

By the way - when I unzipped the zip file into the folders it create encrypted folders (these show up green in Windows Explorer) which I unencrypted.

Are you running the most recent PMS? if so read a few posts up in this thread. There is an issue with FFMpeg and the current version of PMS. revert to an older version and resetup... things should work then.

[wayner]

Yes, I probably have r7. So should I try r6? Is the js file the same or should that be replaced as well?

[PiX64]

Originally Posted by wayner

Yes, I probably have r7. So should I try r6? Is the js file the same or should that be replaced as well?

no its not a code issue on our side its a plex media server issue... you woul dneed to roll back your version of plex media center.

[wayner]

Oh sorry. I only upgraded it the other night when I was installed this scanner.

The current version appears to be Version 0.9.8.18.290-11b7fdd. So I will go back to 0.98.10.

Should I also delete the "SageTV Recordings" Library that I added and start again?

One question that I didn't see addressed in the docs (but then it isn't really a SageTV scanner issue) - I assume that you can add UNC paths, but you have to type them in yourself rather than selecting from the browser. Is that correct?

[PiX64]

Originally Posted by wayner

Oh sorry. I only upgraded it the other night when I was installed this scanner.

The current version appears to be Version 0.9.8.18.290-11b7fdd. So I will go back to 0.98.10.

Should I also delete the "SageTV Recordings" Library that I added and start again?

One question that I didn't see addressed in the docs (but then it isn't really a SageTV scanner issue) - I assume that you can add UNC paths, but you have to type them in yourself rather than selecting from the browser. Is that correct?

Yup just add uncle path directly. It'll work :-)

[Dargason]

Thanks for sharing... I was having this issue (library update not completing) but downgrading to 0.9.8.10 seems to have fixed it. Just completed my scan in about 19min.

I had to poke around a bit to find an older version. If anyone else has issues, you can find archived installers here:

https://plexapp.zendesk.com/hc/en-us...General-Topics

I uninstalled the 'old' version (0.9.8.18) and installed the 'new' version (0.9.8.10) over the top. The configuration, library data, scanners, etc. were preserved.

[davidk21770]

I just upgraded to the latest version -- r7 and I am having a problem scanning.
I get the following error message.

Jan 15, 2014 12:18:45:464 [1076] ERROR - Error in Python: Running scanner:
Traceback (most recent call last):
File "C:\Documents and Settings\David\Local Settings\Application Data\Plex Media Server\Scanners\Series\SageTV Scanner.py", line 132, in Scan
showYear = int(showYear)
ValueError: invalid literal for int() with base 10: 'English'

Let me know if you want any other dumps.

[PiX64]

Originally Posted by davidk21770

I just upgraded to the latest version -- r7 and I am having a problem scanning.
I get the following error message.

Jan 15, 2014 12:18:45:464 [1076] ERROR - Error in Python: Running scanner:
Traceback (most recent call last):
File "C:\Documents and Settings\David\Local Settings\Application Data\Plex Media Server\Scanners\Series\SageTV Scanner.py", line 132, in Scan
showYear = int(showYear)
ValueError: invalid literal for int() with base 10: 'English'

Let me know if you want any other dumps.

Will be a few days until I can get back to u on this. Our new baby boy decided finally that he was ready to make his debut. :-)

[wayner]

Originally Posted by PiX64

Will be a few days until I can get back to u on this. Our new baby boy decided finally that he was ready to make his debut. :-)

Congratulations! Forget about Plex Scanner for a while and enjoy.

[nyplayer]

Originally Posted by PiX64

Will be a few days until I can get back to u on this. Our new baby boy decided finally that he was ready to make his debut. :-)

Congratulations

[davidk21770]

Originally Posted by PiX64

Will be a few days until I can get back to u on this. Our new baby boy decided finally that he was ready to make his debut. :-)

Congratulations!

[davidk21770]

Originally Posted by davidk21770

I just upgraded to the latest version -- r7 and I am having a problem scanning.
I get the following error message.

Jan 15, 2014 12:18:45:464 [1076] ERROR - Error in Python: Running scanner:
Traceback (most recent call last):
File "C:\Documents and Settings\David\Local Settings\Application Data\Plex Media Server\Scanners\Series\SageTV Scanner.py", line 132, in Scan
showYear = int(showYear)
ValueError: invalid literal for int() with base 10: 'English'

Let me know if you want any other dumps.

I resolved this by finding the show with the offending metadata ('English' in the year field) by dumping the xml of my recorded shows using the web interface and doing a text search of the xml, and then fixing the metadata using complimentary metadata tools.

But time permitting, you should protect against bad metadata.

[davidk21770]

Originally Posted by Taddeusz

I don't think I did anything.

I just downgraded back to 0.9.8.10. I noticed in the change logs that they updated ffmpeg in 0.9.8.14. Now I'm not seeing any FFMPEG errors in the logs.

Thanks for the heads-up. I was having the scan abort because of FFMPEG errors in 0.9.8.18, saw your post and did the downgrade.

Edit.
I just downloaded the lastest public version for XP from plex -- 0.9.9.00.308-7e8496a -- and it appears to be working fine. YMMV

[nyplayer]

Originally Posted by davidk21770

Thanks for the heads-up. I was having the scan abort because of FFMPEG errors in 0.9.8.18, saw your post and did the downgrade.

Edit.
I just downloaded the lastest public version for XP from plex -- 0.9.9.00.308-7e8496a -- and it appears to be working fine. YMMV

Yes the new download is working great.

[Taddeusz]

Originally Posted by nyplayer

Yes the new download is working great.

I can confirm that also.