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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1061  
Old 06-14-2012, 03:52 AM
jpanywhere jpanywhere is offline
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Quote:
Originally Posted by mgpaulus View Post
\

Comcast Colorado Springs:
I can record all channels I can see EXCEPT: For some reason comcast has "blocked" Encore/EncoreHD channels from my HDHR-Prime/DCT-2650. For that, I plan on keeping one HD-PVR attached to my system.
What version of HDHomeRun are you on? Is it a beta? Are you running SageDCT - 2.2.0? When I first install sagedct I was running 2.2.0 but my HDHomeRun version was firmware from 201201xx I could not get it to work then I upgraded to 20120405 using the same install procedure and it worked well kind of still having that issue with certain channels won't play. Colorado Springs is pretty close to me so just wondering how yours is working.
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  #1062  
Old 06-14-2012, 06:33 AM
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stanger89 stanger89 is offline
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So I didn't see much talk on this, is anyone using SageDCT in XP? I got it all set up to the point where it looks like it should work, but it never receives any data from the Prime. But QuickTV can view the same channel just fine. I do not have any firewall enabled on that machine.
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  #1063  
Old 06-14-2012, 07:00 AM
mechling-burgh mechling-burgh is offline
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I'm running on windows xp and I and sage had no problem finding the prime. Did you run the sageDCT discovery and copy an paste the info into the property file? After I did that I just copied my firewire channel lineup over and everything worked fine. I was getting some occasional halts in recordings but since I put everything on the same gigabyte switch I haven't any halts. If I get any more halts I have an ssd drive and windows 7 ready to install.
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  #1064  
Old 06-14-2012, 07:24 AM
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zoop zoop is offline
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Quote:
Originally Posted by stanger89 View Post
So I didn't see much talk on this, is anyone using SageDCT in XP? I got it all set up to the point where it looks like it should work, but it never receives any data from the Prime. But QuickTV can view the same channel just fine. I do not have any firewall enabled on that machine.
firewall must be enabled to process the RTP stream.... no firewall, no workie

/jer
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  #1065  
Old 06-14-2012, 07:47 AM
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stanger89 stanger89 is offline
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Quote:
Originally Posted by mechling-burgh View Post
I'm running on windows xp and I and sage had no problem finding the prime. Did you run the sageDCT discovery and copy an paste the info into the property file? After I did that I just copied my firewire channel lineup over and everything worked fine.
Yeah all that is fine, it detected just fine, made the prop file entries (which I copied into Sage, and Sage sees it all fine, but SageDCT never gets any data from the Prime, even though it does successfully tune the Prime.

Do you have the firewall enabled?

Quote:
Originally Posted by zoop View Post
firewall must be enabled to process the RTP stream.... no firewall, no workie

/jer
What the heck, that doesn't make any sense at all. Especially when QuickTV works just fine. I guess I'll turn it on, but it just seems stupid that I have to enable the firewall, then disable everything in it just so data will pass, that enabling the thing that blocks IP traffic makes IP traffic work....

Last edited by stanger89; 06-14-2012 at 07:53 AM.
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  #1066  
Old 06-14-2012, 08:00 AM
nyplayer nyplayer is offline
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Is this the firewall having to be on ... specific to Windows XP. I do not have any firewall enabled on my Windows 7 Sage Server and everything works fine.
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  #1067  
Old 06-14-2012, 08:06 AM
babgvant babgvant is offline
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Quote:
Originally Posted by nyplayer View Post
I do not have any firewall enabled on my Windows 7 Sage Server and everything works fine.
Did you disable the OOTB FW?
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  #1068  
Old 06-14-2012, 08:23 AM
nyplayer nyplayer is offline
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What is OOTB FW?
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  #1069  
Old 06-14-2012, 08:26 AM
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jbuszkie jbuszkie is offline
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Quote:
Originally Posted by nyplayer View Post
What is OOTB FW?
I'll take a guess.. Out Of The Box FireWall ??
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  #1070  
Old 06-14-2012, 08:28 AM
babgvant babgvant is offline
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Quote:
Originally Posted by jbuszkie View Post
I'll take a guess.. Out Of The Box FireWall ??
Yep

Windows 7 (W7) includes a [pretty good] firewall (FW). Unless you explicitly turn it off, it's just something that runs in the background.

SageDCT's installer will configure the W7 FW during the installation process, so you don't have to.
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  #1071  
Old 06-14-2012, 08:29 AM
nyplayer nyplayer is offline
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I disabled the built in firewall and do not have any other firewall installed. On any of my boxes.... firewalls are at the router level.
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  #1072  
Old 06-14-2012, 08:37 AM
macsupergeek macsupergeek is offline
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Quote:
Originally Posted by nyplayer View Post
I disabled the built in firewall and do not have any other firewall installed. On any of my boxes.... firewalls are at the router level.
me too -- windows 7 64bit - windows firewall disabled -- all firewalling done in at router level -- sagedct works just fine.

All this talk must have jinxed me -- one of my ceton cards went down last night -- everytime I try and use it, it reboots. At least their support team is pretty responsive. And its the newer version of the card too 5000 vs 4884.
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  #1073  
Old 06-14-2012, 11:44 AM
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phelme phelme is offline
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Quote:
Originally Posted by stanger89 View Post
So I didn't see much talk on this, is anyone using SageDCT in XP? I got it all set up to the point where it looks like it should work, but it never receives any data from the Prime. But QuickTV can view the same channel just fine. I do not have any firewall enabled on that machine.
I'm on XP. I was seeing lots of halts and problems of SageDCT having these odd delays communicating with the Prime (had SD go over the diagnostic logs and Wireshark captures). Disabling XP's Firewall/ICS service (simply turning "off" the firewall was not enough) and installing a third party firewall in its place seems to have fixed that.

I'm also using Andy's "Replace Path" option to have all the Prime tuners writing to a drive directly, bypassing the loopback interface.

Last edited by phelme; 06-14-2012 at 11:46 AM.
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  #1074  
Old 06-14-2012, 01:04 PM
jlmdxtv jlmdxtv is offline
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Stanger,

1) I've successfully run SAGEDCT on both XP and Windows 8 *without* the Windows firewall for weeks with hundreds of recordings on each platform.

2) I've never been 100% halt-free with the XP setup though. I switched to Windows 8 preview and haven't any halts on the same equipment (I3, 8GB RAM, Intel 1GB Lan, etc.)

john
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  #1075  
Old 06-14-2012, 03:00 PM
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stanger89 stanger89 is offline
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OK, so enabling the firewall made it "work" (haven't tested the quality of the workyness yet), still makes no sense whatsoever though.
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  #1076  
Old 06-14-2012, 03:39 PM
nyplayer nyplayer is offline
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Quote:
Originally Posted by stanger89 View Post
OK, so enabling the firewall made it "work" (haven't tested the quality of the workyness yet), still makes no sense whatsoever though.
Maybe the on off switch was installed incorrectly ....
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  #1077  
Old 06-14-2012, 05:50 PM
babgvant babgvant is offline
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Quote:
Originally Posted by stanger89 View Post
OK, so enabling the firewall made it "work" (haven't tested the quality of the workyness yet), still makes no sense whatsoever though.
The behavior that some have observed seems to indicate that when the FW is "Off" Windows drops what it believes is unsolicited network traffic. I don't know why this is (frankly, I don't care either since turning the FW off isn't a good idea), it's quite possible that there is something improper with the way SageDCT sets itself up for RTP traffic.
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  #1078  
Old 06-15-2012, 10:43 AM
Sparhawk6 Sparhawk6 is offline
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Well I'm losing hope about getting official support from Sage/Google regarding the demuxer issue. I was told to expect a response within 72 hours, I've heard nothing.
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  #1079  
Old 06-15-2012, 11:47 AM
voorhees voorhees is offline
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Quote:
Originally Posted by Sparhawk6 View Post
Well I'm losing hope about getting official support from Sage/Google regarding the demuxer issue. I was told to expect a response within 72 hours, I've heard nothing.
Thanks for the status (I was thinking about asking if you heard anything yet). I also have not received a response to my support request either.
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  #1080  
Old 06-15-2012, 01:40 PM
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phelme phelme is offline
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Quote:
Originally Posted by Sparhawk6 View Post
Well I'm losing hope about getting official support from Sage/Google regarding the demuxer issue. I was told to expect a response within 72 hours, I've heard nothing.
And unfortunately, I doubt you will. Even if it affected every one of us, I'm not sure Google would let Jeff & Co. refocus to fix it.

Just another angle on this. If it's not the splitter people were using to produce the smaller clips, all the samples uploaded so far appear to be "damaged" and the program map tables not entirely intact. If the original recordings are like that, that's a problem and the creation of the file is as much to blame as Sage's delicate flower, the demuxer.

Last edited by phelme; 06-15-2012 at 02:09 PM.
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