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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #221  
Old 09-30-2011, 08:49 AM
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Anyway to find out before hand what channels are "copy freely"

I just discovered this thread and had to wipe the drool off my face a couple of times!

I really want to get the prime but I'm curious to know if I'm going to be able to use it for anything but the locals? I don't suppose there is a way to find out before I purchase it?

I'm thinking I'm ok since I have the firewire tuning working fine on two cable boxes. I checked on the missing remote website and mine isn't listed.

I'd sooo love to dump the cable boxes for cable cards!

Jim
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  #222  
Old 09-30-2011, 08:54 AM
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Quote:
Originally Posted by jbuszkie View Post
I just discovered this thread and had to wipe the drool off my face a couple of times!

I really want to get the prime but I'm curious to know if I'm going to be able to use it for anything but the locals? I don't suppose there is a way to find out before I purchase it?

I'm thinking I'm ok since I have the firewire tuning working fine on two cable boxes. I checked on the missing remote website and mine isn't listed.

I'd sooo love to dump the cable boxes for cable cards!

Jim
What kind of cable box? Moto? If so, you can go into the service menus of the box and read the CCI status. Not sure about how it correlates to firewire. Back when I did firewire recordings, it was the 5C flag that mattered, not sure if the CCI bit will correlate to 5C?
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  #223  
Old 09-30-2011, 09:02 AM
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Quote:
Originally Posted by Kirby View Post
What kind of cable box? Moto? If so, you can go into the service menus of the box and read the CCI status. Not sure about how it correlates to firewire. Back when I did firewire recordings, it was the 5C flag that mattered, not sure if the CCI bit will correlate to 5C?
Yah.. both are moto.. Where do I find the services menu?
I've had good luck so far with the 5C. I hope it's an indication of the "copy freely" ability.
I'd really want to get away from the cable box all together!
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  #224  
Old 09-30-2011, 09:07 AM
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Quote:
Originally Posted by jbuszkie View Post
Yah.. both are moto.. Where do I find the services menu?
I've had good luck so far with the 5C. I hope it's an indication of the "copy freely" ability.
I'd really want to get away from the cable box all together!
Going from memory, which is scary in itself, take your STB remote, pick your channel, power off from remote, and hit 'select' a few times quickly. or maybe its 'menu'.

To get out of it, you power off and on.

Whichever one is correct, its like the 5th or 6th item down you navigate into and will then be able to see CCI status I think. Maybe inband something or other? I can tell you for sure tonight.

*EDIT* Its the select button. (or ok)
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Last edited by Kirby; 09-30-2011 at 09:17 AM.
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  #225  
Old 09-30-2011, 09:58 AM
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Red face No Joy Yet

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Originally Posted by Kirby View Post
"Halt detected in recording". Probably about 200+ since last night.
I am seeing this too. So it could be caused by old NIC drivers? For a while I was considering getting rid of my Norton firewall and going with the Windows firewall. The video sources are listed as functioning: true, but that status will change to false and I am at a loss for how to get it back.

The steps I took earlier seem to be only temporary.

I have had to do manual "finds and replace" in sage.properties, too. I have generated assignments with overwrite and if I chose 6970, 6971 and 6972 for some reason the label of the video source will hold on to the previous source label.
So I can have a SageDCT source at 6970 with a label that makes it sound like it was @ 6976 or similar.

(Yes, I overwrote the mmc portions.)

Auto reset just hides the cause? Should I use it then?

By the way, the Comcast rep activated just one line of the MCard. Do all three need to be individually activated and recorded?

Last edited by doncote0; 09-30-2011 at 11:19 AM. Reason: -1 sp (typo)
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  #226  
Old 09-30-2011, 10:05 AM
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I actually fixed my halt detected issue simply by resetting the physical channel numbers for all channels that were showing the old QAM mapping. Not having any issues now.
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  #227  
Old 09-30-2011, 10:30 AM
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Quote:
Originally Posted by babgvant View Post
If you have a Realtek NIC and haven't updated the drivers recently, I'd try that. On my HTPC utilization is ~3-4% with 3 HD recordings going.
OK I'll check. Does the Prime do jumbo frames?
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  #228  
Old 09-30-2011, 10:54 AM
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Lightbulb Average Home User Does Not Know What Jumbo Frames Are

Quote:
Originally Posted by phelme View Post
Does the Prime do jumbo frames?
Since it is a product designed for end users with various IT knowledge, I find it unlikely. I suppose the Prime could do jumbo frames dynamically, but I doubt it.

Quote:
Originally Posted by Kirby View Post
I actually fixed my halt detected issue simply by resetting the physical channel numbers for all channels that were showing the old QAM mapping. Not having any issues now.
Thanks, Kirby. I'll look for that.

Last edited by doncote0; 09-30-2011 at 11:21 AM.
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  #229  
Old 09-30-2011, 11:06 AM
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Quote:
Originally Posted by phelme View Post
If I may ask, what does SageDCT do that takes up about 13% of my CPU per tuned tuner? I have a quad-core AMD so it can deal, but I'm just curious.

Might it have something to do with using the motherboard's gigabit Ethernet as opposed to a dedicated card?
For comparison, I am using my motherboard's gigabit, running Intel Q6600 quad core, and with 3 recordings going and a placeshifter set to high quality, and a remote desktop connection into the server I was at 22% cpu usage. stop the placeback on placeshifter and it dropped down to 3-4% cpu. network bandwidth peaked at about 6%.
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  #230  
Old 09-30-2011, 11:20 AM
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Quote:
Originally Posted by doncote0 View Post
Since it is a product designed for end users with various IT knowledge, I find it unlikely. I suppose the Prime could do jumbo frames dynamically, but I doubt it.
I'll ask Jason at SD, but I imagine you're right.

Well, the new Realtek driver made no difference (8/11 ,v5.79). I'm at 50+% for SageDCT with three tuners going.

Edit: I turned down logging to "Error" thinking that might help but it didn't.

If I'm in the neighborhood of a nerd store today I'll pick up a new NIC and try that.
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  #231  
Old 09-30-2011, 11:34 AM
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Lightbulb Realtek NIC's and Audio

Quote:
Originally Posted by phelme View Post
I'll ask Jason at SD, but I imagine you're right.

Well, the new Realtek driver made no difference (8/11 ,v5.79). I'm at 50+% for SageDCT with three tuners going.

Edit: I turned down logging to "Error" thinking that might help but it didn't.

If I'm in the neighborhood of a nerd store today I'll pick up a new NIC and try that.
Sounds like you might have a DPC Latency issue. Try turning EIST off in BIOS. Also, take a look at this post from some cool Sage geek.

http://forums.sagetv.com/forums/show...96&postcount=5
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  #232  
Old 09-30-2011, 11:43 AM
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Another piece of info. The working set size of SageDCT got to be 1.6 GB with all tuners going after running for about 10 minutes. I eventually got this crash:

2011/09/30 10:29:37.47 : Error ProcessPackets: Exception of type 'System.OutOfMemoryException' was thrown.

There's definitely a memory leak somewhere. I'm running it again and the SageDCT working set steadily rises (up to 500 MB's in 4 minutes). Maybe I have a .NETFramework out of date or the new Realtek driver is the cause.
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  #233  
Old 09-30-2011, 01:13 PM
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Updated a few .NetFrameworks. That has brought the CPU load down to the low 20's. An improvement. But the working set still does climb, though now not nearly as quickly.

I'm now having some failure in the tuners where I wasn't before as well (recording failed due to conflicts in the tuners errors too). I guess I'll roll back the Realtek drivers and see what happens.

Oh when I stop the recordings on the tuners, only a small amount of the physical memory is reclaimed.

Edit:
Fell back to the older Realtek and the CPU went back up to 50% but the memory leak still continued. Now back on the latest NIC drivers and CPU load back under 30%.

Am I the only one seeing the leak?
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Last edited by phelme; 09-30-2011 at 01:30 PM.
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  #234  
Old 09-30-2011, 01:30 PM
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Quote:
Originally Posted by phelme View Post
Updated a few .NetFrameworks. That has brought the CPU load down to the low 20's. An improvement. But the working set still does climb, though now not nearly as quickly.

I'm now having some failure in the tuners where I wasn't before as well (recording failed due to conflicts in the tuners errors too). I guess I'll roll back the Realtek drivers and see what happens.

Oh when I stop the recordings on the tuners, only a small amount of the physical memory is reclaimed.
i just worked with andy (thx andy!) on this symptom for the past week... are you writing to a UNC path?

in my case memory stability was achieved by updating my network driver, offloading some tcp functions to the NIC, increasing the write cache by 10x, and a few other things.

thx

/jer
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  #235  
Old 09-30-2011, 01:55 PM
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Quote:
Originally Posted by zoop View Post
i just worked with andy (thx andy!) on this symptom for the past week... are you writing to a UNC path?

in my case memory stability was achieved by updating my network driver, offloading some tcp functions to the NIC, increasing the write cache by 10x, and a few other things.

thx

/jer
Yep UNC paths. Have some other network encoders out there that need it.

I think I've already offloaded what I can to the NIC, but I'll double check. I'll also up the write buffer to 10240. Will report back. Thanks!
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  #236  
Old 09-30-2011, 01:57 PM
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Quote:
Originally Posted by phelme View Post
I think I've already offloaded what I can to the NIC,
Stupid question.. but what/how can you set up to off load to the NIC??

Jim
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  #237  
Old 09-30-2011, 02:24 PM
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Quote:
Originally Posted by zoop View Post
i just worked with andy (thx andy!) on this symptom for the past week... are you writing to a UNC path?

in my case memory stability was achieved by updating my network driver, offloading some tcp functions to the NIC, increasing the write cache by 10x, and a few other things.

thx

/jer
Didn't help. Up to a 1.5 GB working set in about 10 minutes even with the larger write buffer.

Also notice I'm getting errors in the SageDCT log:

2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53960 Current: 26486
2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53961 Current: 26487
2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53962 Current: 26488
2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53963 Current: 26489
2011/09/30 13:21:37.64 : RTP Sequence Error Last: 65509 Current: 1119
2011/09/30 13:24:16.71 : ProcessPackets: No data recieved 9/30/2011 1:23:56 PM
2011/09/30 13:24:27.65 : WARN GetSize has not changed: 1422014516 - 9/30/2011 1:24:04 PM

--

Oh and eventually the SageDCT process just dies because it runs out of memory.

What else did you change and how large does your SageDCT process get?
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Last edited by phelme; 09-30-2011 at 02:28 PM.
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  #238  
Old 09-30-2011, 02:34 PM
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Quote:
Originally Posted by jbuszkie View Post
Stupid question.. but what/how can you set up to off load to the NIC??

Jim
Look at the configuration of your NIC. It'll be labled something like "Local area connection" Get the properties for it, click on Configure and under the Advanced tab you might see (depends on the NIC) options like Checksum offload, Large Send offload, TCP Offload Engine etc. This indicates to Windows that the NIC can handle some of these tasks rather than the OS.
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  #239  
Old 09-30-2011, 02:51 PM
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Quote:
Originally Posted by phelme View Post
Yep UNC paths. Have some other network encoders out there that need it.
If you're writing to a local drive via an UNC path you could try the Replace Path feature as long as you only have one recording drive.
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  #240  
Old 09-30-2011, 02:53 PM
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Quote:
Originally Posted by phelme View Post

Also notice I'm getting errors in the SageDCT log:

2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53960 Current: 26486
2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53961 Current: 26487
2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53962 Current: 26488
2011/09/30 13:04:40.41 : RTP Sequence Error Last: 53963 Current: 26489
2011/09/30 13:21:37.64 : RTP Sequence Error Last: 65509 Current: 1119
This error indicates that SageDCT is not receiving blocks of data. It is indicative of an overworked network connection or PC.
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