Can't import as files as recording for the last few days.

[kbyrd]

These "recordings" are definitely in a weird state. I can view them in recordings as long as I include archived recordings. But the Diamond info screen clearly isn't treating them as a normal recording recording, it isn't showing original aired date or sorting by it. Also, in BMT webUI, "Sage Recording" isn't checked and if I check it, save, close the tab in my browser, revisit bmt webui and find that item again "Sage Recording" still isn't checked. Also, I realized last night that I can't delete the files after watching, but I'm not sure that's related.

I'll produce a log, but I have one question. I don't have any new files. So I'm planning to do this:

- Move the TV-from-DVD files current causing problems out of the way.
- Shutdown Sage, Startup Sage. This should do a rescan and try and import.
- Go into the BMT webUI and generate a support bundle.

Will that work or will there be cruft around from the previous import of these files? Also, should I turn on SageTV's debug logging?

[stuckless]

Originally Posted by kbyrd

These "recordings" are definitely in a weird state. I can view them in recordings as long as I include archived recordings. But the Diamond info screen clearly isn't treating them as a normal recording recording, it isn't showing original aired date or sorting by it. Also, in BMT webUI, "Sage Recording" isn't checked and if I check it, save, close the tab in my browser, revisit bmt webui and find that item again "Sage Recording" still isn't checked. Also, I realized last night that I can't delete the files after watching, but I'm not sure that's related.

I'll produce a log, but I have one question. I don't have any new files. So I'm planning to do this:

- Move the TV-from-DVD files current causing problems out of the way.
- Shutdown Sage, Startup Sage. This should do a rescan and try and import.
- Go into the BMT webUI and generate a support bundle.

Will that work or will there be cruft around from the previous import of these files? Also, should I turn on SageTV's debug logging?

That should work... just make sure that you don't have any .properties lying around for those videos as well.

btw... I probably should have caught this earlier... but I'm pretty sure you cannot import a DVD (ie a VIDEO_TS folder) as a recording. It should be a regular video file.

[kbyrd]

Originally Posted by stuckless

That should work... just make sure that you don't have any .properties lying around for those videos as well.

btw... I probably should have caught this earlier... but I'm pretty sure you cannot import a DVD (ie a VIDEO_TS folder) as a recording. It should be a regular video file.

Support bundle sent. I don't have .any properties files at all. I wasn't clear about the files them selves. The are from DVD originally, but each episode has been transcoded into MKV files and named "Show Name S##E##.mkv". This same workflow has worked with BMT auto-import for months.

[wrems]

Ok, so I owe you a big apology... The import is/was working, so is the set watched by folder.

I did determine that BMT’s web gui is not updating until the browser is closed and restarted... So I thought my changes were never taking effect by looking only at BMT’s web gui. If I had compared my actions to what was happening on the STV I would have known it was working, or if I restarted my browser...

[kbyrd]

I figured out my problem:
At some point the following setting got changed
"Videos/Library Options/TV Recordings in Import Directories are:". It should be on "Recordings", it was on "Imports". I flipped it back to Recordings, did a batch update metadata on the files that were giving me problems, and everything is as it should be.

Sorry for the trouble.

[stuckless]

np. glad you got it figured out. i did find a couple of other unrelated issues by troubleshooting this, so it wasn't a waste of time

[awhenry]

I was watching this thread with interest, as I have been having the same issue. So imagine my dismay when everyone else got their problems resolved and I was left all alone in my misery ;-).

The resolutions the other posters provided do not apply to me unfortunately (it really is not importing, and I don't want it to always automatically import all shows as recordings, just the ones I choose).

Basically what I try (and what has worked in the past) is to browse to the show that I want to import, verify the metadata is correct, check the "Sage Recording?" box, and then click save. Then I go clear the "Archived?" box and save again. If I click "back" and then go back in immediately, the settings I made are still there. If I refresh my browser then browse back to the show the settings are back to the original values (archived and not a sage recording). At no time does the recording show up in the Sage recordings list.

I'm not sure what I can do to troubleshoot this. I have tried looking through logs, but there doesn't seem to be anything relevant that I could find, and in fact the bmtweb.log file is always empty. Do I need to increase the logging level somehow?

I just upgraded to the latest Sage beta (7.1.7) last night in hopes it would somehow fix this, but it made no difference unfortunately. I am on version 4.9.15 of BMT.

Thanks for any suggestions anyone can provide!

[kbyrd]

That sure sounds like the Library Options/TV Recordings in Import Directories option that I accidentally flipped then flipped back to fix my issue. Are you sure it is set to Recordings?

[awhenry]

Thanks kbyrd.

Well, I thought I checked that, but maybe I am not thinking of the same setting. Could you briefly walk me through where that setting is located? Is that a core setting or a plugin? The one I did check was the phoenix plugin setting for "Import TV Media Types as Recordings". I have that set to false because I do not want anything to "automatically" show up in my recordings, I want to import the shows manually after I vet them. However, I did briefly switch that to true and try my import routine again when I saw your earlier post. It didn't help so I changed it back to false. I did not restart Sage between setting that to true and trying my manual import, but I can try that if you indicate that that is the setting you were referring to.

Thanks.

[kbyrd]

I'm using the Diamond UI, so this might not match your UI exactly. What you're looking for is the "Library options" or the "Advanced Video Browser Options" pop-up. It's the dialog that has "Allow video deletion" on it. I believe you'll find the setting this way:

In the Diamond UI, from a Movies view, hit options and select "Library Options", the setting "TV Recordings in Import Directories are:" is there

In the stock UI, I believe
- Go to Videos, select a view (I used Folder view).
- Hit options, or whatever you need to do to find the "Menu Options" pop-up. From there select "Advanced Options". This pop-up has the "TV Recordings in Import Directories are:" setting.

Mine is set to "recordings". Turning this on doesn't turn on auto-importing, as far as I can tell, it allows anything which is imported (however you manage that) to actually be seen as a recording.

[awhenry]

kbyrd, you are the man. Changing that setting to "Recordings" did indeed resolve my issue. I vaguely remember changing that a while back; who knows why.

Thanks for taking the time to walk me through it. I knew I had seen a setting worded like that somewhere, but I pored over the detailed settings page multiple times (assuming that *had* to be where a setting like that would be) with no luck.

[kbyrd]

Glad it worked! I changed mine a few days before my original post, no idea why I did it either.