Colossus recording in slow motion

[tvmaster2]

Originally Posted by korben_dallas

Haven't had any OS or SageTV server crashes, but am definitely seeing some Colossus recordings in slowmo. Hadn't noticed prior, but tonight there was an overlap where the HD PVR was recording when the Colossus started, so that may be a factor. That would support a driver problem hypothesis.

How do we report issues to Hauppaugge?

email phone email phone . . . it's tiresome, but unless they hear us, they won't do much

http://hauppauge.com/site/contact/contact_us.html

[korben_dallas]

Man ran into a whole slew of slowmo or chopped Colossus recordings.

I submitted a support incident to Hauppauge. Hopefully it will speed along driver work.

[tvmaster2]

Originally Posted by korben_dallas

Man ran into a whole slew of slowmo or chopped Colossus recordings.

I submitted a support incident to Hauppauge. Hopefully it will speed along driver work.

when you say "slow mo", does audio run smoothly alongside the choppy video? I've also run into a slew of recordings where the time-counter is nonsensical.

[sleonard]

I'm also getting recordings with horrible timestamps in them. I wonder if the choppy, stuttering recordings aren't also caused by bad timestamps.

S

[jphipps]

Is just the time bar off, or does it effect playback? I have had a few that seem to play fine, but in certain parts of the show, it is almost like it skips ahead a few seconds for no reason.

thanks,
Jeff

[sleonard]

Both. One recording seemed to play fine but the timebar was moving in 10 second jumps. The timebar quickly reached the end of the 30 minute show time, Sage thought it was finished and wouldn't play the last 27 minutes. Other shows won't play well at all and some shows play OK but the time bar moves oddly.

S

[tvmaster2]

Originally Posted by jphipps

Is just the time bar off, or does it effect playback? I have had a few that seem to play fine, but in certain parts of the show, it is almost like it skips ahead a few seconds for no reason.

thanks,
Jeff

nope, the timestamps don't seem to be linked to a recording that's choppy. I've had a few where the counter moved :10 for every 10:00. So, the film took one minute and 40 seconds until it ended. That's Sage for ya. No, wait, it must be Hauppauge's fault. here we go again

[korben_dallas]

Most of the bad recordings do the skip-ahead every few seconds business.

A few recordings without sound, but I think that is caused by the HD PVR & Colossus engaging at the same time or in a bad order.

Strangely enough, some Colossus recordings are perfect.

I wonder if there is a disk issue, where the HD PVR & Colossus drivers don't play well if both are recording to the same storage device?

[tvmaster2]

Originally Posted by korben_dallas

Most of the bad recordings do the skip-ahead every few seconds business.

A few recordings without sound, but I think that is caused by the HD PVR & Colossus engaging at the same time or in a bad order.

Strangely enough, some Colossus recordings are perfect.

I wonder if there is a disk issue, where the HD PVR & Colossus drivers don't play well if both are recording to the same storage device?

The way things are going, one of us is likely to figure out the cause before anyone at Hauppauge does

[SHS]

Originally Posted by korben_dallas

Most of the bad recordings do the skip-ahead every few seconds business.

A few recordings without sound, but I think that is caused by the HD PVR & Colossus engaging at the same time or in a bad order.

Strangely enough, some Colossus recordings are perfect.

I wonder if there is a disk issue, where the HD PVR & Colossus drivers don't play well if both are recording to the same storage device?

Something tell me that not the case here if where ture USB model would not be working right also.

[korben_dallas]

Had to disable all the channels on the Colossus.

The choppy recordings and out-of-sync audio is one thing.. but hard-locking the whole server? No thanks!

[jptheripper]

I guess I am really lucky. Maybe its because I am on 32bit. But my wife watches the music channels over the colossus for 6+ hours at a time.

No problems.

*jinx*

[tvmaster2]

Originally Posted by jptheripper

I guess I am really lucky. Maybe its because I am on 32bit. But my wife watches the music channels over the colossus for 6+ hours at a time.

No problems.

*jinx*

I'm running 32 bit windows 7 and I get all the typical problems.

[TechBill]

My 4Gigs G.Skill memory stick arrived today. I will be putting them in tonight and hopefully that will allow the server to go longer between reboots.

Everytime I use my placeshifter at work it eat up the java heap quickly that I had to reboot it remotely every 2 or so hours.

But if I leave it alone and not use the HD300 or placeshifter then it would last about 10 or so hours recording shows before it need to be rebooted and I am hoping adding memory to it will give it some more extra hours between reboots.

Bill

[TechBill]

Originally Posted by TechBill

My 4Gigs G.Skill memory stick arrived today. I will be putting them in tonight and hopefully that will allow the server to go longer between reboots.

Everytime I use my placeshifter at work it eat up the java heap quickly that I had to reboot it remotely every 2 or so hours.

But if I leave it alone and not use the HD300 or placeshifter then it would last about 10 or so hours recording shows before it need to be rebooted and I am hoping adding memory to it will give it some more extra hours between reboots.

Bill

Replacing to 4 Gigs of memory and increasing java heap to 1024 seem to fix my problems but server still doing auto reboot nightly at 4am for now

Bill

[Kroc]

The addition of the Colossus card to my configuration has resulted in slow motion or choppy recordings over time (issue), with an occasional BSOD. I have increased my Java Heap to 1024 MB which seemed to only delay the issue from occuring. I began testing the recommended restart of the computer or SageTV service. I scheduled a periodic a restart of the computer (which prevented or fixed the issue). I then disabled the periodic computer restart and replaced it with a scheduled restart of the SageTV service (which also prevented or fixed the issue). My Live TV and recordings seem to work correctly (audio and video) after a restart of either. A scheduled restart of either the computer or SageTV service seems to prevent the issue from occurring. The schedule or timing of the restart to prevent the issue from happening will be decided by the recordings (size, number, and quality) as well as schedule.

Currently I have scheduled to restart the SageTV service using the Windows Scheduler executing a batch file using the sc.exe (stop and start) command every morning at 3:00AM.

The three scripts .bat scripts I used for testing are as follows:
Restart the computer with a reason:
shutdown /g /C "Nightly Restart to prevent Hauppauge Java Heap Memory issue with Colossus." /d p:4:1

Restart the SageTV Service with SC:
sc stop SageTV
sc start SageTV

Restart the SageTV Service with Net:
net stop SageTV
net start SageTV

There is probably a better way to do this, but I thought I would post what is current working for me. I hope this helps someone else, until Hauppauge or Sage can figure out a solution to the problem.

[Wrx4me]

You got it Kroc! Since I instituted a scheduled 4am restart, all my Colossus issues disappeared. So this temporary fix works until Sage/Hauppauge resolve the memory leak issue.

[SHS]

Originally Posted by Wrx4me

You got it Kroc! Since I instituted a scheduled 4am restart, all my Colossus issues disappeared. So this temporary fix works until Sage/Hauppauge resolve the memory leak issue.

It not a memory leak issue it just that some how the colossus drivers cuases that over time with sagetv that why for now it best to do ever day reboot, I can get WinTV 7 and Showbiz to do that as well but it take time and lots schedule recording which can be any where 28 to 72 hours it just depends.
Here proof
http://www.shspvr.com/ftp/download/moive_clip/colossus/

[tvmaster2]

Originally Posted by SHS

It not a memory leak issue it just that some how the colossus drivers cuases that over time with sagetv that why for now it best to do ever day reboot, I can get WinTV 7 and Showbiz to do that as well but it take time and lots schedule recording which can be any where 28 to 72 hours it just depends.
Here proof
http://www.shspvr.com/ftp/download/moive_clip/colossus/

well, that's kinda lame, isn't it?

[andre5006]

... on Hauppauge site, hadn't seen any mention of them here: looks like released today (4/22) colossus_29111.zip

My Colossus has been running pretty good - expect to update when I get a chance.